Reviews (859)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and site growth, highlighting its user-friendly chat features and attractive, easy-to-install widget. They appreciate the app's reliable performance and the responsive support team that quickly resolves issues, enhancing the shopping experience and supporting business operations effectively.

October 10, 2022

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The Outffit
Saudi Arabia
18 days using the app
May 4, 2021

me gusta bastante, ya que sirve y es gratis, 100% recomendada para todos lo que están empezando en el mundo del ecommers

VIMILA STORE
Chile
17 days using the app
March 27, 2023

We installed the application a little more than 15 days ago and although it is easy to configure and it works, there was no way to enter the reports to see the number of clicks and conversations started, for that reason we leave only 2 stars

Excel Digital Life
Mexico
17 days using the app
RoarTheme replied March 27, 2023

Hi there,

First of all, we're very sorry to see you go, but we know the app may not work for everyone.

Regarding your questions, unfortunately, you have to upgrade your plan to Premium to see the reports feature. Because your plan is Free, so you could not see the reports.
https://app.screencast.com/n7IIA73xo0z1f

I hope you understand!

Again, I'm sorry for this inconvenience.
Have a great day!

Edited September 21, 2021

The app is great, however I want the Facebook widget to work right inside the app pane instead of opening in a new window.
Also, i want to customize the widget more, i want to make the widget size bigger on mobile, the distance from the bottom increases to 150.
Because there are channels that only work on mobile but not on desktop (eg: Phone, SMS...), so I want each channel to have the option to watch on mobile or desktop or both.
Thanks!

Việt Music
Vietnam
17 days using the app
February 2, 2022

Very good app! thank you, it works perfect for my store, free and customizable. ...... Suggested!!!!

Primo Jewels
Italy
15 days using the app
Edited May 20, 2023

GREAT GOOOOOOOOOOOD. KHALED SHAME AND THIS APP IS NICE TO ADD ......................................

Diana Dors
Saudi Arabia
15 days using the app
November 24, 2021

This app is awesome! it has everything you need to run your store. I highly recommend for your shopify store.

CustomPhotoJewels
United States
15 days using the app
March 15, 2022

Muito bom... Atendeu todas as minhas expectativas. Muito bom. Atendeu todas as minhas expectativas.

MaisStores
Brazil
14 days using the app
October 10, 2023

Nice work

Fine shopping mall
Pakistan
13 days using the app
February 17, 2023

Muito bom, além de ser gratuito, gostaria de parabenizar os criadores do app. Em breve estarei comprando o plano pago.

DescontosHK
Brazil
14 days using the app