Reviews (863)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer interaction and site growth, highlighting its user-friendly chat features and attractive, easy-to-install widget. They appreciate the app's reliable performance and the responsive support team that quickly resolves issues, enhancing the shopping experience and supporting business operations effectively.

Edited August 8, 2021

This app finally gets the job done! I have tried a couple of others apps, but this works just perfectly and out of the box. I really like the fact that you can translate every text within the widget (great if your language is not supported). Still, one small feature missing: the button label text should disappear after the chat was opened and then closed. There is no reason to keep it there after the user interacted with the chat. [SOLVED: within 1h that was my request was posted. Awesome support!]

HOBA.RS
Serbia
2 days using the app
RoarTheme replied August 8, 2021

Thank you for sharing with us your feeling :)

Regarding your recommendation, I have released the updated version to remove the button label text after the chat was opened and then closed.

Please help me to clear your browser cache and check it again.
And don't forget to let me know your results ;)

June 17, 2023

nice nice
nice nice nice nice nice nice
nice nice nice nice nice nice
nice nice nice nice nice nice
nice nice nice nice

Anime Bliss
India
2 months using the app
Edited July 4, 2021

App is wonderful. Support was initially slow in responding due to weekend, but as soon as they responded, they were efficient. Love the app!!!

La Panache
Singapore
2 days using the app
RoarTheme replied July 4, 2021

Thank you so much :)

Your feedback is really a huge encouragement to my team. If you have advice or recommendations please feel free to let us know to help to make this app better and better.

Have a great day!

April 13, 2021

wonderful app. need to adapt to Portuguese to become even better. It will be wonderful to have the option to adjust standard messages.

Sunwarrior Brasil
Brazil
About 1 month using the app
April 16, 2020

good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!
simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!simple!

ZMQ-ZYY
China
2 days using the app
RoarTheme replied April 17, 2020

Thank you for sharing with us your feeling :)

February 13, 2022

Instalei agora, mas estou gostando do nível de personalização, como a troca de cores, a possibilidade de tradução de 99% do que está escrito, a possibilidade de acrescentar vários meios de comunicação.

La Mora
Brazil
About 1 month using the app
Edited January 29, 2023

Love it! and it's free. But on the mobile device, I'm facing a bit issue. On the mobile version, the header menu is not working smoothly. :/

Simply Gorgeous
India
About 1 month using the app
January 18, 2022

muitoo bommm ooo aplkicativoooo ameiii muitooo, me facilitou em toddaaaa minhaaaa ivdddaaaa recomendoooo

mimu.dog
Brazil
2 days using the app
October 26, 2022

Buona app visto che è gratuita fa bene il suo lavoro, è facile da configurare ed ha tutto il necessario che serve per fare assistenza base al cliente

Bramart
Italy
1 day using the app
December 7, 2019

Really, This is very useful app for live support. Great Work! The app is very easy to install, everything you can do in just a few clicks. superb!

Common Monkey
India
1 day using the app
RoarTheme replied December 8, 2019

Thank you very much!
Your feedback is really a huge encouragement to my team. We saved all of our efforts and hopes for this app, to improve the user experiences. If you have advices or recommendations please feel free to let us know to help making this app better and better :)