Reviews (284)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer connections and increasing engagement, often preferring it over email marketing. It's noted for its cost-effectiveness and seamless integration with Shopify, particularly through features like automated campaigns and order notifications. Small businesses find the WhatsApp API functionality beneficial. The user-friendly interface and responsive support team are also highlighted, making setup and integration straightforward.

April 6, 2023

I had a call with Shivangi from the training team. She was very helpful and made me understand each and every step of the automation and guided through how interakt works

natureally.in
India
7 months using the app
November 18, 2022

catalog feature is very useful, we are able to connect with customer easily. interkt service and support is very good, we found excellent guidance from the team.

Sudarshansarees
India
7 months using the app
December 15, 2022

Overall happy with the support and the product. The account setup could take a while but the product serves well.

Baby Munkin
India
7 months using the app
December 5, 2022

A great app for boosting performance and sales, the campaigns are very effective, enables the stats

The Turn Turtle
India
7 months using the app
September 7, 2022

Product catalog feature has really helped me in promoting and personalise selling to my customers. Great app for WhatsApp automation

Darzata skin care
India
7 months using the app
July 22, 2022

nice app for whatsapp conv and giving a great customer experience!! have been benefited in single point contact for my total team!!

Smiley Buttons
India
7 months using the app
December 23, 2022

The catalog and account setup was easy. There was a bit delay in support but overall the support was good and the product is easy to use.

Sky Wings
India
7 months using the app
December 9, 2022

Our onboarding experience with whatsapp sales channel was great. They patiently took us through each step and made the process smooth for us.
We liked the part where each customer chat has the customer data readily available for the CRM to refer to and help the customer out on the basis of that information.

CSC BY JAI INGREDIENTS
India
7 months using the app
July 20, 2022

This is one of the best platform to sell and sun products from Shopify store. giving customer direct access to catalogues and products right on WhatsApp. Highly recommended.

Ethenika.in
India
6 months using the app
December 2, 2022

Setting up the catalogue was an wonderful experience, I think this would really boost the business and customer engagement for our client. Also the user interface is really simple to understand.

ILK
India
6 months using the app