Reviews (284)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer connections and increasing engagement, often preferring it over email marketing. It's noted for its cost-effectiveness and seamless integration with Shopify, particularly through features like automated campaigns and order notifications. Small businesses find the WhatsApp API functionality beneficial. The user-friendly interface and responsive support team are also highlighted, making setup and integration straightforward.

March 16, 2023

Great service, training of the platform was given in a detailed manner and the features of COD confirmation and abandoned cart checkouts are really helpful.

BagEasy
India
About 1 month using the app
Edited March 31, 2023

We have been using Interakt to set up our whatsapp business api and manage order related, customer support and marketing communications. The onboarding with them was smooth. Overall the product and its features are good. The team is reachable to sort out the technical issue or queries that ever arises.

Healthcult
India
Almost 2 years using the app
May 30, 2022

The app is of great use to our business. It has helped us automate and streamline all our WhatsApp messages. .

Deepika Nagpal
India
28 days using the app
October 21, 2022

Team at interakt is very helpful, we barely knew anything about the app. Team helped us a lot. App is very user friendly.

Kami Kubi
India
25 days using the app
Edited September 11, 2023

wrost app

Govindjee
India
Over 1 year using the app
Edited September 25, 2023

Not at all professional attitude, team is not bother after mailing them number of times. The prtheir connected platform is also not working properly.

INDIA CUISINE
India
Over 1 year using the app
September 28, 2022

The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.

Purchasekart
India
About 1 year using the app
January 13, 2023

The support was good and everything is working for now. The account setup was quick and there is lot to explore since the platform has a lot to offer.

Kanakam
India
20 days using the app
March 13, 2023

Nice platform to connect with users within short span of time. Very nice interface and team is very cooperative. Good to go with Interakt.

nourishorganics.in
India
19 days using the app
September 21, 2022

There are some basic key features like custom campaigns, auto-replies, catalog replies, templates, saved replies, and many more which are very much helpful and must feature for e-comm business. The best thing about Interakt is their support The only thing I am not happy about is the user interface and also would request the team to do something about converting COD orders to Prepaid.

Sneads
India
12 months using the app