Reviews (284)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer engagement and retention through WhatsApp marketing tools. It outperforms traditional email marketing by automating Shopify operations, with features like automated campaigns, catalog setup, and WhatsApp API integration. The catalog management and abandoned cart features are particularly beneficial, along with order notifications. The integration with Shopify is smooth, and the support team is noted for their quick and helpful assistance in setup and troubleshooting.

May 30, 2022

The app is of great use to our business. It has helped us automate and streamline all our WhatsApp messages. .

Deepika Nagpal
India
28 days using the app
October 21, 2022

Team at interakt is very helpful, we barely knew anything about the app. Team helped us a lot. App is very user friendly.

Kami Kubi
India
25 days using the app
Edited September 11, 2023

wrost app

Govindjee
India
Over 1 year using the app
Edited September 25, 2023

Not at all professional attitude, team is not bother after mailing them number of times. The prtheir connected platform is also not working properly.

INDIA CUISINE
India
Over 1 year using the app
September 28, 2022

The application works well, connects easily with shopify without any hassle. Definitely helps in promoting the catalog to the customers and sending via campaigns. Recommended for sure.

Purchasekart
India
About 1 year using the app
September 29, 2022

I am using this app and it is really helpful. The customer are able to directly checkout through whatsapp.

SilverwithSabi-offical
India
21 days using the app
January 13, 2023

The support was good and everything is working for now. The account setup was quick and there is lot to explore since the platform has a lot to offer.

Kanakam
India
20 days using the app
March 13, 2023

Nice platform to connect with users within short span of time. Very nice interface and team is very cooperative. Good to go with Interakt.

nourishorganics.in
India
19 days using the app
September 21, 2022

There are some basic key features like custom campaigns, auto-replies, catalog replies, templates, saved replies, and many more which are very much helpful and must feature for e-comm business. The best thing about Interakt is their support The only thing I am not happy about is the user interface and also would request the team to do something about converting COD orders to Prepaid.

Sneads
India
12 months using the app
March 27, 2023

third class app, third class customer support, bugs in app. many improvement need, they have no time for customers

HIVAGI®
India
About 1 year using the app