Reviews (733)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They appreciate the 30-day free trial that allows them to explore features like automated messages and abandoned cart recovery. The support team is praised for being responsive and helpful. Merchants also value the robust analytics, automation capabilities, and cost-effectiveness, noting a good return on investment. The app's multi-language support and continuous updates are beneficial for maintaining relevance and enhancing customer engagement.

March 6, 2020

Beste App die ich je in meinem Leben gesehen hab!/ best app in my life! Super design and now bugs. I LOVE IT!!!

Blancos
Germany
12 months using the app
January 10, 2018

Great app!
The team is so responsive and happy to help!

Nice one,Thank you!

Zikgerstore
Israel
12 months using the app
January 6, 2024

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Helios Red Therapy
Netherlands
7 months using the app
July 18, 2022

Great app. Automates everything we used to do manually on WhatsApp. Has saved a lot of time. The support is very prompt and quick to fix things. Highly recommended.

Shipy
India
12 months using the app
November 28, 2016

Great app. Looks good and couldn’t be any easier to setup

Ymogo
Netherlands
12 months using the app
July 9, 2020

It's a really good app for customer care!
It helped me be more present with my clients during the sale process. Highly recommended, Good and prompt support.

MallShop.ma
Morocco
12 months using the app
May 16, 2018

Amazing app and a wonderful customer service! We had problems installing the app therfore the support team installed the plugin for us manually.

Recommended !!!

Womens Life Style Now
Israel
12 months using the app
April 18, 2020

great app. I will test it but it looks great. I wish WhatsApp was used more and more to integrate with shopify

Sharbatly.Club
Saudi Arabia
11 months using the app
Edited June 4, 2020

Its a brilliant hassle-free app, making business process short and profitable.....Abandoned cart recovery is important in e-commerce..

Wecaremart
India
11 months using the app
March 5, 2020

Nice App, I'd suggest adding a ring or any sound so the customer is aware of the chat, sometimes the popup can go unnoticed.

uniformandote.com
Colombia
11 months using the app