Reviews (733)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration. They appreciate the 30-day free trial that allows them to explore features like automated messages and abandoned cart recovery. The support team is praised for being responsive and helpful. Merchants also value the robust analytics, automation capabilities, and cost-effectiveness, noting a good return on investment. The app's multi-language support and continuous updates are beneficial for maintaining relevance and enhancing customer engagement.

June 8, 2020

Excellent app and great customer support. Lets see how it works for abandoned cart and customer satisfaction. So far this apps looks very promising.

World of Amulets
Spain
3 months using the app
June 19, 2023

wonderful app and great support! I asked for some layout changes and they kindly answered quiclky and set up all for me :)

VintageEcoes
Italy
3 months using the app
July 31, 2020

Excellent support from the team. Instant support! App is working well, even in manual message i have recovered 9% of abandoned cart..Good for India

Thug Things
United States
3 months using the app
January 24, 2022

The app really works, very good, service is the best, so if you have any questions don't be afraid to ask, the best thing about it is that the app is completely free.

maszapatos
Spain
2 months using the app
Softpulse Infotech replied February 1, 2022

Thank you for your review. 🙏

February 17, 2020

Love the app. Works great. Even the free version has a lot to offer. would recommend for sure. Thanks to Softpulse customers can send in their queries to me over whatsapp anytime and anywhere.

Envogue Factory
India
2 months using the app
January 31, 2022

I used this app to help with customer service. It's work very well because it send a message to my WhatsApp .

The Socks Closet
Chile
2 months using the app
Softpulse Infotech replied February 1, 2022

Thank you for your review. 🙏

June 16, 2018

Good product. Looking forward for analytics.

Tintondemand
India
2 months using the app
July 7, 2023

Best app I found for automating abandoned carts, order confirmation for COD, and sending fulfillment updates. The interface is super-intuitive and if you are just starting out, they also have the option to send updates to your customers manually which came in handy at first. Highly recommend this app! Support is also fast.

Summer Project
India
2 months using the app
August 15, 2020

Fantastic! User friendly settings. Easy to install. And it has everything you need to utilize Whatsapp for your business. I'm looking forward to see results!

SHERATIQUE
Saudi Arabia
2 months using the app
March 20, 2023

As always, Super supportive Dev! Very knowledgeable as well. Did exactly what I wanted in my store without hiccups. Thanks for the support :) Highly Recommended! Cheers

myaara.com
India
2 months using the app