Ctx: WhatsApp Chat + Marketing , 713 reviews

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
    607
  • 8% of ratings are 4 stars
    60
  • 2% of ratings are 3 stars
    15
  • 1% of ratings are 2 stars
    8
  • 3% of ratings are 1 stars
    23
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and its ability to automate tasks such as sending cart abandonment reminders and order confirmations via WhatsApp. Many have noted increased conversions and improved customer satisfaction. Standout features include sales recovery with WhatsApp API, COD order confirmation, and product sharing to WhatsApp support. The app's customer support is frequently praised for its responsiveness and helpfulness.

Edited September 11, 2019

- Whatsapp chat feature doesn't work, it adds extra numbers to my phone number so customers are unable to contact me.
- Whatsapp share button requires a code which I tried several times to put in but can't get it to show up.
- Whatsapp sticky bar has a bad design and although I input a text, it doesn't show up in the bar.
Overall useless app, why would I bother to pay for an upgrade if the basics don't work?

Toothlet
Spain
About 7 hours using the app
June 28, 2018

lo mas obsoleto para configurar

Same Meat
Colombia
About 3 hours using the app
July 21, 2020

its not working, and i cant upgrade to pro plan, can't save the settings, this is my problem

Al Medina Store
Saudi Arabia
35 minutes using the app
1 3
1 3