Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, user-friendly interface, and easy installation. They value its multi-platform chat functionality, including WhatsApp and Facebook Messenger, which enhances customer service and boosts sales. The customizable design allows the chat button color to match the brand. It's effective in facilitating large sales and works seamlessly across devices. The support team is known for their prompt and helpful responses. Plus, it's free, providing a valuable service without extra costs.

October 18, 2017

Good FREE app to install on the store. It’s really help my store setting up how to connect to my customer, especially on the early stage where budget is a concerned. Easy to install and no brainer really. I installed the app, follow the instructions and voila it’s ready to use. Thank you for make it available and FREE of charge. Keep it the good work Whatshelp Team.

My Baby In Style
Indonesia
About 2 months using the app
February 6, 2018

The best app I found so far and it's completely free!!!

Cosmetic Bags
United Kingdom
About 2 months using the app
April 21, 2018

Excellent. I uninstalled and tried other apps but in the end, this is the best in the app store. Functions efficiently and easy to install and use for both parties

Greekoroman
India
About 2 months using the app
January 3, 2018

Helps a lot having live interaction with customers. Customer support and conversion increased thanks to Whatshelp!

Asiahomeselter
United States
About 2 months using the app
July 27, 2017

is too easy to use and so minimalist... you can use it with every class of webpages

Urbanmaker
El Salvador
About 2 months using the app
July 7, 2017

Fantastic app!

Shows up and works perfectly on our website!

EXACTLY what we needed!

5 Stars keep up the great work MUST HAVE!

*****

Lunaroad1
United States
About 2 months using the app
March 13, 2018

this is the easiest app to set up so far. I love it. I really do! Plus it is totally free, I will definitely recommend. Thanks to the developers.

The Queenz Closet
Ghana
About 2 months using the app
October 12, 2017

Outstanding experience!!! Really liked IT!

Estabueno
Ecuador
About 2 months using the app
August 8, 2020

Muito bom o aplicativo! tive um problema no inicio! mas foi resolvido tudo perfeitamente por eles!

BRSANTIAGO
Brazil
About 2 months using the app
SAAS GROVE COM LTD replied September 17, 2020

Obrigado pelo seu feedback!

March 17, 2018

So far so good!! Installation was super easy. Which beats other chat apps I've tried. I love that I can completely customize the chat button widget (different colors and message of my choice.) Customer's have the option of chatting, emailing, and calling if you choose. Customer service is excellent, they are quick and very responsive.

Noiram Kids Boutique
United States
About 2 months using the app