Reviews (172)

Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions through WhatsApp, Facebook Messenger, and calls. It's praised for its non-intrusive design, ease of installation, and customizable chat button that aligns with brand aesthetics. The app's flexibility and non-live chat feature are noted for reducing stress and improving customer service, leading to increased sales and customer engagement. Merchants also appreciate the responsive customer support that assists with feature customization.

November 4, 2017

It was easy it was quick and it worked very happy with the integration with Whatsapp

Rainbowdrywell
India
7 months using the app
Edited October 27, 2019

great app! it works perfectly! simply and directly. fulfills the function. we are using messenger and whatsapp, thank you very much to the developers

Good Job Brasil
Brazil
7 months using the app
September 27, 2017

Great app it displays neatly on your website and it helps you get your clients to contact you easily.

Yeras Mx
Mexico
7 months using the app
June 8, 2018

I really like it. So simple and so many contact options! Really easy to use. Please keep it free ;)

Sunday Jungle
United Kingdom
6 months using the app
July 20, 2018

Great app! Easy to use, and the widgets look great on our site.

I Am Earth
South Africa
6 months using the app
Edited May 16, 2017

The best multi-platform chatting and messaging app on Shopify. Period.

We are into customized corporate trophies and awards. Our clients need to interact during the closure of sales due to the customization element involved. We tried a couple of other apps for chat available here, but honestly the learning curve was steep for us and for our clients as well.

We came across WhatsHelp Chat Button, initially we were skeptical thinking...here we go again! Honestly going through the app page on Shopify and reading the reviews, we were a little confused regarding its pricing structure, while it says its free, one of the reviewers' comment of 1000 chats only being free was kind of a deal breaker for us, however, we contacted them on FB messenger and after explaining our concerns to them we were clarified that the pricing structure was for installing their api on native self managed sites and its was FREE for Shopify users!

Convinced, we installed it (which is a breeze, if anything), and it was up and running instantaneously. The guys at the help desk were only too kind to help customize the chat button color to our brand color and we are stoked about introducing our clients to this new and user friendly interface.

Superb app. The best chat app on Shopify in our opinion.
All the best for future apps guys. Keep them coming and keep them free :-)
Amit
www.sktrophies.com

Sktrophies Com
India
6 months using the app
March 14, 2018

Easy to install. Clean interface. Great app!

Wowhomemade
India
6 months using the app
November 25, 2017

My website is not ready yet but WhatsHelp seems to be very cool and usefull.

Colecao Glorias
Brazil
6 months using the app
February 13, 2018

It was make great impact on our Website. Customers are really waiting for this app I think. Thanks for your great app

Daffodil Store
Türkiye
6 months using the app
February 28, 2018

Easily the best messaging app that I've found with the best customer support that works at all odd times of the night. I had a trouble with the app at first and they responded immediately to help me take care of the problem at 3AM. It doesn't get any better than that. Get the app while it's still free to use

Cosmodity
United States
5 months using the app