Reviews (470)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost conversion rates, with some reporting up to a 30% increase. It excels in collecting emails quickly, enhancing email marketing efforts through gamified campaigns that engage customers. The app is easy to set up, integrates seamlessly with Shopify, and offers extensive customization to align with brand aesthetics. It includes interactive features and preset themes for seasonal marketing, operates reliably without affecting site performance, and works well with other tools like Klaviyo. Support is frequently praised for being responsive and helpful, with team members like Karlo and Marko noted for their effective assistance.

April 15, 2018

I have not used the app yet but I am very happy with the functionality and the customisation features so I'm giving this 4* until I see how it performs over a week :)

Japri Designs
United Kingdom
About 1 month using the app
May 30, 2017

One of the nicest apps we’ve seen in a while. Making everyone a winner is a great idea and certainly increases conversion rates. We did not give 5 stars because we think the following aspects need to be improved:
1. Any "free-trial app" (such as Wheelio) should send a reminder email BEFORE the end of the trial phase and BEFORE they charge your credit card.
2. Any "free-trial app" should by default STOP working after the trial phase ends. It should NOT, however, by default assume that you are happy with the service and charge your credit card after the trial phase ends.
3. Any "free-trial app" should clearly show within the app how many days of the"free trial" are left.
Wheelio unfortunately does not do any of the above. Apart from that, we can recommend giving them a chance. Visually appealing design, playful animation and most likely a positive ROI.

Gilbano
United Kingdom
23 days using the app
March 9, 2017

Great App! Recommended to install and I can get more conversion !

Mr Classic Collection
United States
9 days using the app
February 11, 2018

So far so good, but will write back when I start seeing results

Yogadoll
Australia
9 days using the app
Edited September 1, 2020

Great idea and attractive. Customer service chat guy Sam is top-notch and knowledgable, and integration with Klaviyo works well (a must for my email flows). Unfortunately the lack of advanced features (custom-coded HTML, Javascript, UTM-tracking, geo-tracking, etc.) means I might not keep this past the trial, but I'm hopeful.

Skinnys Socks
United States
8 days using the app
July 16, 2018

Great app!. Does what it says it can do and then some. Good addition to any e-commerce site.

Terra Flow Hydro
Japan
7 days using the app
January 18, 2019

Love this app!!! So cool. ONLY ISSUE...on mobile after a customer clicks to submit their email and spin the wheel, screen zooms slightly and stays that way after it disappears.

Cosmic Craze
United States
6 days using the app
May 25, 2019

I notice there are a few wheel templates, and I wonder if you can make more so we can use it more effectively.

stalday
Hong Kong SAR
4 days using the app
June 17, 2017

Seems like it has great potential but I just started using it. I will update my feedback once I have gotten more into it.

shoptheoutdoorlife.com

Welcome Home Decor And More
United States
2 days using the app