Reviews (476)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email collection and sales, noting up to a 2x increase in sales. It's easy to set up and integrates well with platforms like Shopify and Klaviyo, offering customizable features that align with brand aesthetics. The app's adjustable reward probabilities enhance marketing effectiveness, and its customer support team is responsive and helpful, improving customer engagement and retention rates.

Edited August 1, 2024

Maybe due to the time zone issue, they all responded to us later. They also tried to solve the problem for us and compensate us, and I like it for actively solving the problem. This App is great overall, but I think there are still loopholes, which led to we lost of money. In fact, we limited the total number of products (the total number of prizes that can be drawn) and the number of times a single user uses it, but this program did not work. There were situations where the actual number of winners exceeded the set number and a single customer could purchase multiple products. I set it according to normal understanding and there was nothing wrong with it, because we have also used other apps. I didn't see a place where I could set a limit on the total number of products for one user. Although it was set that one user could only use it once, the same customer could still purchase multiple quantities. I don't know if it's a problem with Shopify or their program. If Shopify doesn't support it, I think the explanation in the setting should be explained and more detailed.

NiceHCK Audio
China
3 months using the app
IT Trading d.o.o. replied July 30, 2024

Hi there. We have answered every ticket you opened and this is simply false and not true. There was no bug, you have set it up wrong, you have set up the discount to be used only once, but set no limit on the quantity of items.

August 5, 2024

That is great!

Lasfit®
United States
9 months using the app
July 30, 2020

I like this app a lot. it helps me capture vital information on customers and also lets me capture information.

STNDRDZ
United States
Over 4 years using the app
August 2, 2020

Had a slight issue with a newsletter pop-up , quickly resolved with the speedy assistance of Sam.
All running smoothly now.

The Corner Booth
Australia
About 2 years using the app
March 15, 2018

Cool app when it's working. Very good support. Simple & efficient.

Catcrazy Hiflyingal
United States
Over 1 year using the app
November 5, 2017

Just started with Wheelio, I am excited to get started. Thanks for this app

Carol Puchailo
Canada
About 1 year using the app
February 11, 2018

Looks Good, But Have Not Use The App Yet.

Http Www Next Generation Store
United States
12 months using the app
August 21, 2017

Really great app! Customers love it, make the process of buying more funny!
premium features a little pricey though

Blink Skull
France
10 months using the app
January 28, 2019

Unglaublich smartes Tool- nutze es seit einigen Monaten, bin schwer begeistert!! Nette Spielerei, die Lust auf Mehr macht

Payron
Austria
8 months using the app
November 9, 2017

Not sure how it work yet. but it seem work good on other site.

Cutetoro Com
Japan
6 months using the app