Reviews (453)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost signup rates and conversions, with some reporting increases of up to 17%. It's customizable and integrates well with Klaviyo, though some merchants found the email campaign documentation lacking. The app is praised for its performance, instant results, and effective email collection. Customer support, especially from representatives Karlo and Marko, is highly commended. Merchants value the gamified marketing campaigns and immediate ROI. It's easy to install and use, and has been successful in increasing sales and lead captures.

November 11, 2017

I have really loved this app until recently, twice now in the past week or so I have been unable to access my Wheelio app in the backend of Shopify. The developers have attributed the issue to their use of Google Cloud and that it has been experiencing server issues. The app is great but I need to be able to access it as needed for changes and updates etc and I have been unable to do so during crucial times where I needed to make a change right away.

Axis Drones
United States
About 1 year using the app
April 20, 2017

I increase my sales on the beginning, but the conversion rates is same as Privy around 4%, i asked support for get some tips, they never answered after 1 week, very poor customer service. Very Disappointed.

Lunivers Saiyan
Thailand
11 months using the app
Edited July 26, 2017

Good app but the pricing almost makes it not worth it. The "pro" pricing plan is laughable. $55 a month to get some analytics. No thanks! If it was half the price it MIGHT be worth it.

Also, it's missing an integration with ConvertKit, my email service of choice, so I have to manually import subscribers into my follow up sequences.

Niche Hobby Delights
United States
10 months using the app
September 24, 2017

Good App. But everytime I load the app, i get this error and everything takes forever to load...

auth/network-request-failed: A network error (such as timeout, interrupted connection or unreachable host) has occurred.

Digital Handlebar
Canada
10 months using the app
Edited April 16, 2020

I would love to give 5 stars but the auto inject feature does not work and i've reached out to support twice with no response. I guess i can just use it without auto inject it's still cool.

Edit: trying to leave a 3 star review it's not allowing me to and it seemingly wants me to delete the review? This is sketchy. still stuck inside the review portion can't leave a review.

Gig Economy Gadgets
United States
11 days using the app
IT Trading d.o.o. replied April 20, 2020

Hi there,

our support was trying to reach you and was I, to help out, but we never got an answer. As for the review part, we have no power here, its all up to Shopify.

Sorry it meant you gave us 2 or 3 stars, frankly I dont believe we deserve a low score.

If you need any help, we are here to answer as always. Thank you for the information provided and stay safe!

Karlo

February 27, 2018

you have to do too much for it to work. i installed it...couldnt see it on my site....customer service said to try incognito and clearing cookies and blah blah blah.....the average customer isnt going to do all that to make the wheel visible. this app isnt user friendly.

Tees Rice
United States
6 days using the app