Reviews (474)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly boost conversion rates, with some reporting up to a 30% increase. It excels in collecting emails quickly, enhancing email marketing efforts through gamified campaigns that engage customers. The app is easy to set up, integrates seamlessly with Shopify, and offers extensive customization to align with brand aesthetics. It includes interactive features and preset themes for seasonal marketing, operates reliably without affecting site performance, and works well with other tools like Klaviyo. Support is frequently praised for being responsive and helpful, with team members like Karlo and Marko noted for their effective assistance.

May 7, 2024

so knowledgeable and helpful. Thank you

CozzzyMe
Australia
About 1 month using the app
March 18, 2024

Great app, good conversion, good support!

DefenSlim
United States
5 months using the app
February 5, 2024

Great App and wonderful customers service!

FantasyBox
France
4 months using the app
August 5, 2024

Accompagnement & assistance parfaite, merci.

Break&Win
Belgium
About 2 hours using the app
September 27, 2017

Awesome App. Went from collecting 10% to 30% of new website visitor emails. I was skeptical at first, but it works great and it's easy to customize!

Eve Products Inc
Canada
About 7 years using the app
November 5, 2020

Une très bonne manière de collecter des mails de manière efficace et optimisée. Merci à Sam du SAV pour son suivi indefectible !

Goku Shop
France
Almost 7 years using the app
May 25, 2017

Amazing customer support!! Very fast responses and answered all questions.

Party Pants Usa
United States
Almost 7 years using the app
Edited October 15, 2017

Good app - I would recommend this as an excellent app that collects emails without pain for the customer. ( I state on my Wheelio that emails are for a limited specific purpose of giving gifts & to collect names/emails for my future Kickstarter campaign. I assure my customers that they will not be 'email stalked') I don't know what impact this has on my collection rate.
It took a lot of time & many back & forth emails to the app developer for four months before I finally got the app working. Up until it was working properly (so that my customers could access the discounts) I had collected 92 emails at a 7% conversion rate, but not even one person took up my Wheelio offers! Upon investigation I found that when I created my own codes in Shopify & copied &
pasted them into Wheelio - as I thought I was supposed to do (there was some miscommunication somewhere) - the Shopify platform did not recognize them. I now know that I cannot create my own codes. I must use only Shopify ' generated' codes that are strings of 12 letters & numbers. My customers will now be able to put them properly into the system & get their discounts or free items.
I have Shopify generate the codes by going into Shopify admin to 'Create Discount Code' and then clicking on "Generate Code" & then a 12 digit/letter code appears.
I just got my Wheelio working properly one day ago. I notice I have added 9 more emails to my list since then, however I am still waiting for my first customer to take up a discount.

Killer Comfort Heels
Canada
Over 6 years using the app
February 10, 2017

I cannot stress enough how good a tool this is. We have a 10% email capture from visitors. This is just amazing compared to other apps getting 1-2%. It's fun, it's innovative, it's engaging. Worth every penny and the support is just amazing.

Mmore Cases
Slovenia
About 6 years using the app
Edited February 18, 2017

Ok, no lie. I just turned this on 3 hours ago. Already I have collected 102 emails (not counting my emails from testing). 3 HOURS PEOPLE. Get in on this while it's still fresh and not as many stores are doing it. MORE apps like this please. The set up is clean and simple and easy as can be. GREAT job with this. I will buy any app you create from now on if you keep innovating like this! Keep it up!

UPDATE: over 1000 emails collected in 3 days. Fire!!!!

Mahogany Tees
United States
Almost 6 years using the app