Reviews (177)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for both B2B and B2C markets, praising its volume pricing, customer-specific discounts, and seamless Shopify integration. It efficiently handles large product volumes and complex pricing without slowing down the website. Merchants appreciate the exceptional customer support, including custom coding help, and the ease of setup and customization options that enhance pricing strategies and sales.

January 4, 2021

There is so much included in this app, it has been a lifesaver! WAIO is really flexible and allows you to tailor the settings to whatever you need. The service is among the best I've received from an app - my inquiries are always followed up in a timely manner and clear instructions are always given to help illustrate. Absolutely recommend!!

Hapi Art
United States
About 1 month using the app
Edited August 21, 2023

Ever since Shopify updated their interface, the performance and reliability of the app have significantly deteriorated. We've encountered consistent issues during checkout, which have not only impacted our sales but have also eroded our customers' trust. While a 'temporary fix' was introduced, it remains flawed: wholesale customers experience erratic price changes if they navigate out of and then back to the checkout. Despite our numerous communications with both Shopify and the app developers, a permanent solution hasn't been provided. We appreciate the time during which the app served our needs, but I must express my diminished confidence in its current state.

Middlesex Textiles
United Kingdom
Over 2 years using the app
September 22, 2022

Max was incredibly helpful when it came to setting things up to work how needed for our store - even offering a replacement addon module free of charge when the one we decided to use did not work how I expected. Fantastic support and an easy to use app with great functionality.

Cookie Man Australia
Australia
About 1 month using the app
September 7, 2021

So this is literally the only app that I have found that combines offering discounts to users that have not logged in and also the ability to configure special prices for individual customers. Every other app said this was not possible! Anyway very pleased with the app so far and as far as support goes they have been excellent in making sure the app works with our shop. Great work Max and team, keep it up

HCL Clamping USA
United States
28 days using the app
June 15, 2023

Their support is incredible! If I have an issue, they solve it. It's been a delight working with Max Lee and the rest of the team. Thank you guys, you rock!

EcoStrong
United States
28 days using the app
August 19, 2022

Max & the WAIO team are awesome! Their support is fantastic. They have really gone the extra mile for us on numerous occasions, including our most recent wholesale dedicated website setup, where we use the pricing & order form integration. Keep up the great work WAIO team!

Hairy Pony Wholesale
Australia
22 days using the app
Edited August 9, 2019

Great app. Works perfectly and support is helpful when customization is needed. Totally recommend this app. Top

Simply Eco Store
United States
21 days using the app
September 7, 2021

I wanted an app to combine the offer of trade prices to be seen only by tagged users, Volume discounts to be seen by all users (not logged in) and also the ability to offer trade payment (net) terms to tagged customers. I spent ages looking around and had a number of false starts. Every app I found said they could not combine the Volume discounts for all users with trade prices for tagged users. Well "Wholesale -All in one" does it all!. Not only that, but as with most apps there are always teething problems. Any issues we have raised with the support team so far have been handled quickly and very competently. Its early days but so far I would give this app and the support 5 stars.

HCL Clamping UK/Europe
United Kingdom
21 days using the app
June 17, 2023

The team at Wholesale - All in one was very helpful and responsive. Love their product and the support is great!

Fetchin Brands LLC
United States
20 days using the app
Edited December 2, 2021

Update to my app: Asad has been in contact with me. and while i've had many issues/bugs he's been very patient in hearing my concerns and going above and beyond to fix them. The app is good in theory. But the wholesale prices don't actually carry to the cart consistently. Support is via email only so if you're running a flash sale and you're in the US don't expect an answer until the next day... after your sale is over... I switched from another app to get volume pricing and MOQ requirements but those also work sporadically. They also will conflict if you use a variant app that adds on a price. This app will override and any add on prices, just fyi.

Sunshine And Pixels
United States
Over 1 year using the app