Wholesale Gorilla , 247 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

June 26, 2019

A L E L U I A ! ! ! ✨❤
After SEVERAL years looking for an app to manage wholesale orders and customers, Wholesale Gorilla app is filling ALL OUR NEEDS... I am so happy, I can't tell you how much life will be easier now with this AWESOME BEST WHOLESALE app in the WORLD!! ...and an AWESOME CUSTOMER SERVICE in addition to that..!
I LOVE you Wholesale Gorilla x x x Thank you !!!!!! Definitly worth the $29.95/month Would like to give 10 stars if I could!!

Biscotte yarns
Canada
About 3 years using the app
April 8, 2019

I should have written this a lot time ago. The customer service is top of the line. They are responsive and will let you know if there are any conflicts with other apps. I messed up my theme with another application that did not allow a simple "uninstall". It caused my wholesale customers to not see their discounted page! OMG, I was screwed. I contacted the Wholesale Gorilla team and they were on it.
What I love the most:
Once customers signup - they can see their discounts right away.
You can change bulk discount offers on products - individually - not to a whole collection or store
The app manages discounts so you aren't giving away your store. It is "smart" to apply one discount and not combine them with other offers. FREAKING LOVE THIS APP

I am a heavy app user on my store. www.zivalash.com It really helps to find an app that helps the small business folks.

Thanks guys!

ZivaLash Eyelash Chronicles
United States
About 3 years using the app
January 17, 2022

Wholesale Gorilla is a great app and their customer service is amazing. They did most of the work installing and configuring the app FOR us and then once we needed some styling changes and dev work we couldn't do ourselves without access to the code, they stepped up and delivered a timely manner. Definitely recommend

JAMBAR
United States
About 1 month using the app
March 31, 2021

Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!

Cheerful Hound
United States
Almost 3 years using the app
April 15, 2019

This is a fabulous program. We did run into a few "issues" but the customer service was so good that I had no doubt in mind that this is where I wanted to stay and fix the issues. All have been fixed in a very timely manner and I am a very happy customer!

Alef Bet Jewelry by Paula
United States
Almost 3 years using the app
February 27, 2023

Does just about everything I could ask for, and the service is terriffic! Their email reply to me bounced and Ann went out of her way to email again to make sure I got the reply. Super easy setup, user friendly, and really fast integration. 10/10 would absolutely recommend!

Flytanium
United States
About 1 month using the app
Wholesale Gorilla replied June 28, 2023

Thank you for your kind review and for being a Wholesale Gorilla customer!

Edited March 21, 2022

We downloaded Gorilla as it was recommended to us, but we had issues setting up the app. We raised issues with Shopify who referred issue to Gorilla for help. We have contacted Gorilla 3 times for help via various means and DEADEND. Not heard anything back. This seems to be a typical problem. So we are moving to another app, as if we have this much trouble when starting, the lack of communication with Gorilla will not work moving forward. UPDATE - TEAM GORILLA GOT BACK TO ME QUICKLY FOLLOING THIS REVIEW AND WERE VERY PROACTIVE AND HELPFUL. THEY RESPONDED TO MY QUESTION AND WERE VERY THOROUGH IN THEIR REPLIES. THUMBS UP TO TEAM GORILLA FOR THAT.

cGPMAX
New Zealand
About 1 month using the app
Wholesale Gorilla replied March 16, 2022

Hey cGPMAX Team. This communication issue is something that we are currently working to resolve and we are sorry that it has affected you and your business.

We have an e-mail on file that begins with "orders@" and will reach out directly today. I am open to taking some time to go over any issues you may have over a video call.

I understand that you may already moved on to another app, but we can at least communicate in some fashion to ensure that you did not incur any undue charges. If you are still open to the app at that point we look into solving whatever issue you may have run into. We believe that our solution is the best on the market and ultimately we want it to be easier for your business to succeed.

Bronson | CEO |Wholesale Gorilla

Edited December 18, 2018

By far the easiest wholesale app we've used. Simple and reactive, with excellent customer service. The app uses just one variant on each product which makes life much easier and easy for new wholesalers to sign up! Everything you could want in a wholesale app, highly recommend.

My Design Collections
United Kingdom
Over 2 years using the app
May 27, 2020

After comparing the available B2B / wholesale apps in the store, I have decided to go for Wholesale Gorilla, as it had all the features I was looking for without charging me the world for it. The installation went smooth and the emails I sent to their support team were answered very quickly and super friendly, incl. making a few modifications to my signup form. My test runs went without a problem and i'm looking forward to launch the wholesale option now to my dealers. Only suggestion for improvement: It would be great to be able to change some of the wording of the translations (I'm running a German store). But that's really just a minor caveat of an otherwise great app!

die quschel company
Germany
Over 2 years using the app
February 19, 2021

LOVE this app!!! It is super easy to setup and use. It is really seamless and I just don't have to worry. The app makes it very simple to manage my wholesale customers and pricing. I have reached out to support a couple times with questions and always get helpful resolutions very quickly. Have already recommended this app to several friends!

SugarBeeBlanks
United States
Over 2 years using the app