Reviews (275)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

November 27, 2024

We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team!

We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support!

SoundExtreme
United States
10 months using the app
Wholesale Gorilla replied December 2, 2024

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

October 10, 2024

Great app and great customer service. I just upgraded to get the new 'discount code' feature. I am looking forward to trying it out! Thanks for all you guys do!

Heavy Metal Jewelry
United States
Over 3 years using the app
Wholesale Gorilla replied October 17, 2024

Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.

August 22, 2024

This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!

French Graffiti
United States
Over 2 years using the app
Wholesale Gorilla replied August 27, 2024

Your 5-star review makes our day, especially coming from a 2+ year user! We're always striving to exceed expectations, and can't wait to bring you even more great features.

October 10, 2024

Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask.

Gorilla Candles™
United States
Almost 4 years using the app
Wholesale Gorilla replied October 17, 2024

Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

October 29, 2024

Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far!

Piper Collection
United States
5 months using the app
Wholesale Gorilla replied December 2, 2024

Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.

August 23, 2024

Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!

HA Motorsports
United States
About 4 years using the app
Wholesale Gorilla replied August 27, 2024

We strive to provide excellent service, and your feedback helps us do that. Thanks so much!

August 9, 2024

We've been using Wholesale Gorilla for years now and they have been fantastic. I can not recommend them enough. If you ever have an issue (which is super rare) their support staff is top notch as well. They take minutes to respond, not days, and get things fixed instantly. Such a great company. Try them out, you're going to love this app!

FlighTowel, LLC
United States
Over 5 years using the app
Wholesale Gorilla replied August 12, 2024

Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.

August 9, 2024

Lightning fast customer service!! I had one of my wholesale customers report issues with checking out on our site - I contacted Wholesale Gorilla about the issue and they responded immediately. Clementine did some troubleshooting and had the issue resolved really quickly, which was such a relief. This is one small business that will be working with Wholesale Gorilla forever!

Chalk Cartel
United States
Almost 4 years using the app
Wholesale Gorilla replied August 12, 2024

We're over the moon about your feedback! Thanks for relying on Wholesale Gorilla to help with your wholesale business, and we look forward to bringing you even more great features down the road.

August 12, 2024

Their support is some of the best I've ever come across. I've used this app for many years and they have been consistently kind, helpful, thorough and have repeatedly gone above and beyond the scope of support to ensure our needs were met.

Thank you all for your hard work.

My Baby's Heartbeat Bear
United States
Over 3 years using the app
Wholesale Gorilla replied August 27, 2024

Thank you so much for this glowing review, and for using WG for over 3 years! We're always thrilled to hear that the app has been of help towards your business, and hope to serve you for many years to come.

October 23, 2024

Great customer service and assistance with set-up!

ANTEXBLANKS
United States
Almost 2 years using the app
Wholesale Gorilla replied December 2, 2024

We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.