Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

August 10, 2024

Some great tech help when needed. This app works well for our business for the 12 months we have been using it. Would recommend.

QJ Riding Wear
Australia
Over 1 year using the app
Wholesale Gorilla replied August 12, 2024

Thanks so much for the review! Your feedback helps us improve, and we are here for you if ever needed.

March 7, 2024

Customer service is excellent during setup. Functionality and customization is a bit complex because the page templates can't be easily edited without html, but they are very helpful working through the capabilities and even did some customizations for me with simple text sizes and button updates. Would recommend.

Pennyroyal Studio
United States
About 2 months using the app
Wholesale Gorilla replied March 19, 2024

Thank you for the review! We're here if we can be of further assistance.

March 21, 2024

Easy to use and intuitive with good manuals online as well as quick personal service. It'd be nice if the volume discount were included in the advanced package. Still great value for money compared to other apps.

Paso Paso - Farmer Owned
Germany
About 1 month using the app
Wholesale Gorilla replied March 25, 2024

We're always working to improve, and your review helps a lot. Thank you!

Edited October 19, 2023

I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.

exit343design
United States
Over 4 years using the app
Wholesale Gorilla replied October 2, 2023

Thank you for your kind words! We're glad to hear that you've been enjoying the app. We're always happy to help via email or via our new chat support.

October 1, 2020

I really like how easy it is to use this app, and all the functionality - however - it slows my site down. Of all the apps I have, this is the main offender. I'm hoping they can fix this.

Whipped Up Wonderful
United States
Almost 4 years using the app
April 15, 2022

We have been using this app for a while now and have had really good success with it, and it has helped streamline our wholesale orders via Shopify. It is very straightforward to set up and maintain. The customer service / support is top notch!

Caskata
United States
About 3 years using the app
June 16, 2022

Clementine was super helpful and got my issue working again same day. The app could use better how-to's for customers but since their customer service is quick and easy, that helps a lot :)

Bonnieheath Estate
Canada
About 3 years using the app
December 5, 2022

We have used this app for some time, though basic it does the job really well and the support team are excellent, always on hand to answer the questions we have, and replies are full of screen shots to help us out.

Stych Accessories
United Kingdom
Over 2 years using the app
May 21, 2020

This is likely the best wholesale app for my needs. I tried all of them available in 2019 and this one worked really well, was easy to use and had nearly all the features I was looking for.
I love the wholesale sign up page they provide.

This would have been 5 star for sure, but it does not have tiered pricing which I think is super important.

It would be nice if this somehow incorporated a "pickup in store" option at checkout

Superfly Bonsai
United States
About 2 years using the app
August 1, 2023

Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.

Be. Bangles
Australia
About 2 years using the app