Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

February 26, 2019

Wholesale Gorilla has helped me expand my business in a way that I never thought possible. I'm a one person operation and having wholesale customers have the ability to order directly from my website is incredible. This app legit has changed my business and I can't speak to how powerful it is!

BESTeas
United States
Over 1 year using the app
August 19, 2020

This app is great, gives a functional wholesale option without the faff and expense of a new site and works flawlessly.

The only minor features missing are ones that cant actually be achieved within the shopify architecture so I guess that is fair enough really.

The best part is the technical support always get back within a day and just sort it out, no problem, no fuss. Really top shelf stuff with nothing too much of a fuss.

Rugged Nature Store
United Kingdom
Over 1 year using the app
April 20, 2023

I've tried so many apps to help sell wholesale on my shopify and this is the only app I found that had all the functionality I needed. Support have been very helpful and kindly answered all my questions promptly. Recommend :)

Wholesale Sister Paper Co.
United Kingdom
Over 1 year using the app
October 3, 2019

We tried the BOLD wholesale app and struggled to get support with their team. Once we installed the Wholesale Gorilla app, they had it up and running within a day with no problems. It has been the easiest and smoothest transition possible. Customer service is extremely fast and responsive. Highly recommend.

Black Diamond Coatings
United States
About 1 year using the app
September 27, 2023

I love this app. Tore my hair out researching wholesale options for a couple years, waffled back and forth with Faire, finally found Wholesale Gorilla and haven't looked back. Was there a learning curve? Yes. Were there some glitches and customization needed and support tickets sent? Yes. And the team is amazing, they are responsive and clear and helpful and what's best, human. They are lovely and personable and never annoyed by my nervous time sensitive small-biz-owner-distracted queries. Bottom line, the app works exactly as I need and gives me total control over growing the wholesale side of my business. And it's part of my shopify site so there's one single inventory to manage which is huge. Are you debating? Go for it. Even if you don't figure it out all at once, the team will be there to help.

Expedition Press
United States
About 1 year using the app
Wholesale Gorilla replied September 29, 2023

Your review means the world to us! We are so grateful for your feedback, and we are committed to providing you with the best possible experience. We are excited to continue developing new tools and features that will help you grow your wholesale business, and we are always here to help if you have any questions or need assistance.

March 14, 2023

Wholesale Gorilla has been excellent for us so far and their customer support has been nothing but terrific. Due to a recent update with shopify, the auto send invoice has not been working for us but that has not been a big deal. I do wish there was more customization allowed but I know they are working hard on it and there is no other app that could do what we need Wholesale Gorilla to do.

Define
United States
About 1 year using the app
May 10, 2023

With minimal effort and time on my part, this app has provided me with a complete wholesale solution for my business... and it's simply bolted on to my existing retail store! the support has been excellent for the few minor style customisations required for my theme. Highly recommend!!

Butcher Baker Grocer
Australia
About 1 year using the app
Wholesale Gorilla replied May 11, 2023

Thanks for the love, let us know if you need any help in the future!

August 22, 2023

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Waka Coffee & Tea
United States
About 1 year using the app
Wholesale Gorilla replied August 24, 2023

Thank you for your review! We're always happy to help, and we now offer chat support too!

June 20, 2023

This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.

Candyland
United States
About 1 year using the app
Wholesale Gorilla replied June 21, 2023

Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.

Edited February 10, 2021

Support is so helpful and prompt with any requests. The app is very well designed and easy to use. Highly recommended!

Annies Chocolates
Canada
About 1 year using the app