Wholesale Gorilla , 247 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

June 16, 2020

I wish there was a way to customize the application form in order to add a tax id certification to improve the process, however it is very easy to tag customers, set up special pricing, etc.

ThunderShirt
United States
12 months using the app
April 4, 2022

The app has been great to help streamline our wholesale ordering process, and seems to be meeting most of our needs. The team have been very responsive and helpful with any questions we have had.

The Boo Collective
Australia
11 months using the app
January 15, 2021

We use this app to help control the wholesale prices and accounts on our site. It works very well, but has some restraints when it comes to switching themes. Our site was down for 2 days since our customers were not able to complete the checkout process. I informed support, and they were quick to take action and communicated very well with me. Great app, Great service.

Sparring Sports
United States
9 months using the app
Wholesale Gorilla replied January 20, 2021

Thanks for the feedback! I'm sorry you had some trouble updating your theme. We will try to improve communication around changing themes to ensure other merchants have a smooth transition when updating their theme. Let us know if you have any other questions/feedback. Thanks!

April 28, 2022

The tech team/ customer service team are super helpful with any requests you have. We had a slight error made on setup but they have fixed it asap and have refunded me for the couple of months it didn't work as it should. The app is really easy to setup and use

STOKEDNZ
New Zealand
9 months using the app
July 4, 2019

I was really looking forward to using this app for our whole sale clients due to its lighweight structure. The staff was supportive and able to explain a lot of things to us. Unfortunately, it did not work out. First of all because it was conflicting with another filtering app. The lightweight structure does also mean a couple of important features like variable minimum purchse amounts and tiered discounts for larger spenders weren't available. But I will keep this app on my radar and may reconsider when they add new features.

Fighters Inc. - Martial Arts Equipment
United States
29 days using the app
Wholesale Gorilla replied July 7, 2019

Thanks for the feedback! Unfortunately filtering apps significantly rebuild your theme code in a way that removes the data most wholesale apps need to change prices to wholesale. Wholesale apps that create hidden or duplicate variants can sometimes run alongside filtering apps, but most modern wholesale apps are moving away from this approach since it comes with a number of limitations. We'll be sure to let you know if we are able to support filtering apps in the future.

Edited June 27, 2019

The app is ok. I had some frustrations, but they were addressed. However, I will probably search for another app that allows exclusion of product variants. For instance, I have one product that has about 27 different variations. All 27 of those variations show up eventhough only 2 of those are offered as wholesale. This is very inconvenient and will lead to confusion for my wholesale customers.

Garner's Garden
United States
23 days using the app