Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

June 27, 2024

Awesome!!! You guys have been absolutely amazing through EVERY STEP!!!!
The team was BEYOND helpful ... extremely responsive... 100/100 stars !!!
:)

Berek
United States
8 days using the app
Wholesale Gorilla replied July 1, 2024

It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review. Stay tuned for some exciting new features that will be released this month.

May 13, 2024

Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.

Talk Is Cheap NZ
New Zealand
11 months using the app
Wholesale Gorilla replied June 13, 2024

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

March 18, 2024

I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.

4MyEarth
Australia
Over 1 year using the app
Wholesale Gorilla replied March 25, 2024

It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.

April 10, 2024

Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.

Vapesdirect
United Kingdom
About 3 years using the app
Wholesale Gorilla replied April 16, 2024

Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.

July 26, 2024

quick and efficient

Japanime Games
United States
About 2 months using the app
Wholesale Gorilla replied August 12, 2024

We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.

April 23, 2024

Works great, does exactly what it's suppose to do. Easy and quick to set up.

Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.

3rd Down Displays
United Kingdom
7 months using the app
Wholesale Gorilla replied April 26, 2024

We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.

June 23, 2024

Easy to use with very swift responses from the customer support team.

PHRB
Australia
26 days using the app
Wholesale Gorilla replied June 26, 2024

Your kind review absolutely made our day! We appreciate your business and look forward to helping further.

March 21, 2024

Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!

Savory Fine Foods
United States
Over 3 years using the app
Wholesale Gorilla replied March 25, 2024

We strive to provide excellent service, and your feedback helps us do that. Thanks!

March 19, 2024

Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.

Haus of Dizzy
Australia
Over 2 years using the app
Wholesale Gorilla replied March 25, 2024

We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.

Edited June 6, 2024

When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.

Meticulous Detailing Inc.
Canada
About 3 years using the app
Wholesale Gorilla replied June 13, 2024

Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!