Reviews (250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and customizable features, making wholesale operations management efficient. Key features like Quick Order Form, Discounts, and Net Terms Check Out process are particularly favored. The app's seamless integration with Shopify and reliable performance are also praised. Merchants report an increase in wholesale orders and ease of order management. Additional features like setting order limits, customizing wholesale shipping, and enabling net terms are also highly valued. The customer service is noted for being quick and helpful.
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Wholesale Gorilla is a perfect app! We need to keep wholesale products separate from retail and control who has access, and WG does just that. It integrates with Shopify flawlessly and we can use the Collection feature to organize products for wholesale ordering. We currently have orders set as drafts, meaning we get to review and approve or edit orders before fulfilling them or collecting money. The wholesale customer order form is clean and simple, and provides space to add custom messages (which comes in handy when we have seasonal increases in orders and longer wait times). We have been using WG for a few years now and the very rare hiccup (likely caused by Shopify's random updates to code) gets fixed right away by a real person on the team.
Thank you for the glowing review! We're glad you're enjoying our features and support, and we look forward to releasing even more great features to streamline your wholesale business.
Best App ever for B2B Shops. Not even the software, the support is autstanding. We had a lot of questions, issues and changes what they all solved. 5 stars ...
Thanks so much! We've got new product features on the horizon, and our door's always open for help.
The team from Wholesale Gorilla is amazing to work with. They are so friendly and responsive. They have an amazing solution made even better by their customer support!
Thrilled by your kind words! We're always here to help. Try our Chat too!
We love Wholesale Gorilla! It's easy to use and we now have a lot of great accounts that just order right from our website. We offer drop shipping so it's really easy for our galleries/shops to take orders for prints and place the order on our site, they've already been paid by the customer and when they place an order on our site, we've been paid. No invoicing. Then our printer/framer ships directly to the customer. I don't even touch my prints anymore and it's been a game changer. - Erik Abel / abelarts.com
Hi Erik, thanks so much for the kind words! We're thrilled that you're enjoying our app, and can't wait to bring you even more great features.
The app has not only worked perfectly the whole time we have used it but their customer service has been exceptional. Whenever we have needed anything they get back within 24hrs and fix things right away. Excellent bang for your money.
I love this app. Tore my hair out researching wholesale options for a couple years, waffled back and forth with Faire, finally found Wholesale Gorilla and haven't looked back. Was there a learning curve? Yes. Were there some glitches and customization needed and support tickets sent? Yes. And the team is amazing, they are responsive and clear and helpful and what's best, human. They are lovely and personable and never annoyed by my nervous time sensitive small-biz-owner-distracted queries. Bottom line, the app works exactly as I need and gives me total control over growing the wholesale side of my business. And it's part of my shopify site so there's one single inventory to manage which is huge. Are you debating? Go for it. Even if you don't figure it out all at once, the team will be there to help.
Your review means the world to us! We are so grateful for your feedback, and we are committed to providing you with the best possible experience. We are excited to continue developing new tools and features that will help you grow your wholesale business, and we are always here to help if you have any questions or need assistance.
Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!
Thanks for being a multi-year Wholesale Gorilla customer! If you ever need us, we're just an email or chat away.
This app is very thorough and feature-rich, even at the entry price. I've found the help desk to be fast and with personalised replies. You can tell that they are actually reading your questions and circumstances and carefully crafting a response and suggestions to suit your exact situation. I've been using it for about a year and a half and recommend it for small businesses growing their B2B offerings.
Thank you for your feedback on our app and for being a customer of Wholesale Gorilla for almost two years! We appreciate your continued use of Wholesale Gorilla and are glad that you are satisfied with our product & service.
Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform.
It's far to expensive compered to the quality of the app and the service received when problem occurs.
This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted
Customer service is amazing and will do whatever they can to help you out.
Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!