Reviews (250)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable features, making wholesale operations management efficient. Key features like Quick Order Form, Discounts, and Net Terms Check Out process are particularly favored. The app's seamless integration with Shopify and reliable performance are also praised. Merchants report an increase in wholesale orders and ease of order management. Additional features like setting order limits, customizing wholesale shipping, and enabling net terms are also highly valued. The customer service is noted for being quick and helpful.

January 8, 2024

The team from Wholesale Gorilla is amazing to work with. They are so friendly and responsive. They have an amazing solution made even better by their customer support!

Special Grounds Coffee Co.
United States
16 days using the app
Wholesale Gorilla replied January 29, 2024

Thrilled by your kind words! We're always here to help. Try our Chat too!

December 5, 2023

Wholesale Gorilla is simple to use and it comes with excellent support. Highly recommended!

Super Snouts Hemp Company
United States
7 months using the app
Wholesale Gorilla replied December 15, 2023

Thanks so much! We look forward to bringing you even more great features and we're here to help as needed.

November 14, 2023

Wholesale Gorilla is beyond a 5 Star app.

The customer service is absolutely incredible. Anytime I have an issue with my wholesale store front - minor or large - their support team is so quick to email back, fix the issue, test my site, & let me know when it’s complete.

As a small business owner, it is worrisome when you run into technological issues that prevent buyers from being able to access the website. When you choose Wholesale Gorilla, you are getting fast & reliable customer service.

Not to mention, it is super user friendly & easy to customize your discounts & wholesale storefront. Thank you Wholesale Gorilla for creating such a user-friendly platform for small business owners.

Hurricane Marsh Outfitters
United States
About 2 years using the app
Wholesale Gorilla replied November 21, 2023

Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings. We're always here to help, anytime you need us, and are just a quick email or chat away.

October 30, 2023

Good app and meets all our needs when providing wholesale to our customers. Tech support also speedy to answer any questions.

Oh Happy Home
Australia
About 3 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for your review! Wishing you & your store continued success.

October 27, 2023

We love Wholesale Gorilla! It's easy to use and we now have a lot of great accounts that just order right from our website. We offer drop shipping so it's really easy for our galleries/shops to take orders for prints and place the order on our site, they've already been paid by the customer and when they place an order on our site, we've been paid. No invoicing. Then our printer/framer ships directly to the customer. I don't even touch my prints anymore and it's been a game changer. - Erik Abel / abelarts.com

Abel Arts
United States
Over 2 years using the app
Wholesale Gorilla replied November 7, 2023

Hi Erik, thanks so much for the kind words! We're thrilled that you're enjoying our app, and can't wait to bring you even more great features.

Edited October 19, 2023

I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.

exit343design
United States
Over 4 years using the app
Wholesale Gorilla replied October 2, 2023

Thank you for your kind words! We're glad to hear that you've been enjoying the app. We're always happy to help via email or via our new chat support.

September 20, 2023

Wholesale Gorilla is a perfect app! We need to keep wholesale products separate from retail and control who has access, and WG does just that. It integrates with Shopify flawlessly and we can use the Collection feature to organize products for wholesale ordering. We currently have orders set as drafts, meaning we get to review and approve or edit orders before fulfilling them or collecting money. The wholesale customer order form is clean and simple, and provides space to add custom messages (which comes in handy when we have seasonal increases in orders and longer wait times). We have been using WG for a few years now and the very rare hiccup (likely caused by Shopify's random updates to code) gets fixed right away by a real person on the team.

Alaska Salt Co.
United States
Over 4 years using the app
Wholesale Gorilla replied September 22, 2023

Thank you for the glowing review! We're glad you're enjoying our features and support, and we look forward to releasing even more great features to streamline your wholesale business.

October 4, 2023

Great,

The team is always fast and helpful

LOHY.
Australia
Over 3 years using the app
Wholesale Gorilla replied October 10, 2023

Thank you for being a long-time customer. We really appreciate your business!

September 4, 2023

Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform.
It's far to expensive compered to the quality of the app and the service received when problem occurs.

DogCoach
Denmark
Almost 5 years using the app
October 17, 2023

Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!

Tre Ponti USA
United States
Almost 2 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for being a multi-year Wholesale Gorilla customer! If you ever need us, we're just an email or chat away.