Reviews (250)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable features, making wholesale operations management efficient. Key features like Quick Order Form, Discounts, and Net Terms Check Out process are particularly favored. The app's seamless integration with Shopify and reliable performance are also praised. Merchants report an increase in wholesale orders and ease of order management. Additional features like setting order limits, customizing wholesale shipping, and enabling net terms are also highly valued. The customer service is noted for being quick and helpful.

July 31, 2023

This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted

Customer service is amazing and will do whatever they can to help you out.

Canadian Workwear Inc.
Canada
6 months using the app
Wholesale Gorilla replied August 3, 2023

Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!

Edited December 22, 2023

Changing my original review from a 1 star to a 5 star. Wholesale Gorilla cares about its customers especially the ones where things go wrong which happened on my side. Without going into detail they made sure they reached out including the COO. I would like to thank Sam & Ken for reaching out and showing what the app means to them and how in the future we can work together with my ideal solution. Great work Wholesale Gorilla and keep up the customer excellence.

Auras Workshop
Cyprus
1 day using the app
Wholesale Gorilla replied December 27, 2023

Thank you so much Marcos. We value you as a customer and we look forward to working with you to grow your wholesale business. Much gratitude from the Wholesale Gorilla team.

October 30, 2023

Good app and meets all our needs when providing wholesale to our customers. Tech support also speedy to answer any questions.

Oh Happy Home
Australia
About 3 years using the app
Wholesale Gorilla replied November 7, 2023

Thanks for your review! Wishing you & your store continued success.

June 28, 2023

The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information.

Besides the support team is great and is also willing to implement small custom preferences. We are a fan!

Yuki Kidswear
Netherlands
Almost 2 years using the app
Wholesale Gorilla replied June 28, 2023

Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it!

We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.

September 5, 2023

This app has been a game changer for us. It enables us to sell Direct to Consumer, Direct to Retailers, Direct to Distributors etc... all with one web-site and this simple and intuitive pricing app. We love it.

SodaPup/True Dogs, LLC
United States
Over 2 years using the app
Wholesale Gorilla replied September 20, 2023

Thanks for the feedback! We're glad our app is your one-stop shop for wholesale needs. More cool features coming soon!

June 30, 2023

There are a lot of wholesale apps available and so choosing the right one is a difficult decision. However I went with Wholesale Gorilla after reading reviews on the shopify platform and also independent blogs and reviews. They have been absolutely brilliant at helping me along the way of set up and answering questions the same day.The set up process is actually quite straightforward but anything I was unsure about they took the time to help. I love the way my wholesale site looks the same as my retail site as I didn't want to lose any of my design. I would absolutely recommend anyone looking to start a wholesale platform to use Wholesale Gorilla. A big thank you to all the team but especially Clementine who has guided me every step of the way.

KHOAL
United Kingdom
30 days using the app
Wholesale Gorilla replied July 3, 2023

Thank you for your feedback! We're glad you're happy with Wholesale Gorilla and our customer service. We take pride in providing excellent service, and we're always here to help.

September 26, 2023

Easily and perfectly does exactly what I need it to do for our Dealer Accounts! Easy to operate with little knowledge of Shopify. When I needed help after a theme update, I chatted with Clementine on the Live Chat option and my coding was manually updated by the team at Wholesale Gorilla within an hour! Very impressed with the customer service and app.

ESI Grips
United States
4 months using the app
Wholesale Gorilla replied September 29, 2023

Thank you for the amazing review and for trying out our new chat support! We're always looking for ways to improve our support offerings, and we're here for you whenever you need us.

December 5, 2023

Wholesale Gorilla is simple to use and it comes with excellent support. Highly recommended!

Super Snouts Hemp Company
United States
7 months using the app
Wholesale Gorilla replied December 15, 2023

Thanks so much! We look forward to bringing you even more great features and we're here to help as needed.

August 16, 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app!
Melissa

MechaChocolate
United States
2 months using the app
Wholesale Gorilla replied August 18, 2023

Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.

June 20, 2023

I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.

Lily Hill
United States
12 months using the app
Wholesale Gorilla replied June 21, 2023

Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.