Reviews (274)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing B2B operations on Shopify, praising its seamless integration of wholesale and retail pricing. Key features like discount management, quick order forms, and handling different customer groups are especially valued. The app is noted for its ease of setup, intuitive use, and reliability, with minimal bugs. Exceptional customer support, with staff like Clementine highlighted for responsive and personalized service, further adds to its appeal.

May 3, 2021

WSG works exactly as advertised. We're using it on a dedicated wholesale storefront for the additional features (aside from applying wholesale pricing) such as Quick Order Form, product exclusion, wholesaler signup, backend wholesale order creation, volume discounts, and more. Clementine has been extremely helpful and friendly and responds to requests swiftly. Keep up the great work!

Stellar Biotics Wholesale
United States
About 3 years using the app
March 31, 2021

Wholesale Gorilla is a powerful tool for those looking to sell wholesale on their site! I recently added wholesale sales to my business and was looking for an easy, all-in-one solution that would integrate into my existing Shopify site. It streamlines the wholesale customer application and account set-up process, helps you create special pricing for wholesale customers, includes a easy Quick Order Form to help customers order or re-order multiple products in one form, and offers options with customizable messages for wholesale customers, setting orders rules (minimums, maximums, multiples), and shipping options. It is a powerful app and I highly recommend it. I have a unique theme for my site and Wholesale Gorilla's customer support went above and beyond to help me to add the app functionality to my existing theme. If you have any questions about setting up the app, be sure to reach out to them. They were responsive and helpful. I am very excited to start using this app for my wholesale accounts, thank you Wholesale Gorilla!

Cheerful Hound
United States
Almost 3 years using the app
April 15, 2019

This is a fabulous program. We did run into a few "issues" but the customer service was so good that I had no doubt in mind that this is where I wanted to stay and fix the issues. All have been fixed in a very timely manner and I am a very happy customer!

Alef Bet Jewelry by Paula
United States
Almost 3 years using the app
October 27, 2023

We love Wholesale Gorilla! It's easy to use and we now have a lot of great accounts that just order right from our website. We offer drop shipping so it's really easy for our galleries/shops to take orders for prints and place the order on our site, they've already been paid by the customer and when they place an order on our site, we've been paid. No invoicing. Then our printer/framer ships directly to the customer. I don't even touch my prints anymore and it's been a game changer. - Erik Abel / abelarts.com

Abel Arts
United States
Over 2 years using the app
Wholesale Gorilla replied November 7, 2023

Hi Erik, thanks so much for the kind words! We're thrilled that you're enjoying our app, and can't wait to bring you even more great features.

Edited December 18, 2018

By far the easiest wholesale app we've used. Simple and reactive, with excellent customer service. The app uses just one variant on each product which makes life much easier and easy for new wholesalers to sign up! Everything you could want in a wholesale app, highly recommend.

My Design Collections
United Kingdom
Over 2 years using the app
May 27, 2020

After comparing the available B2B / wholesale apps in the store, I have decided to go for Wholesale Gorilla, as it had all the features I was looking for without charging me the world for it. The installation went smooth and the emails I sent to their support team were answered very quickly and super friendly, incl. making a few modifications to my signup form. My test runs went without a problem and i'm looking forward to launch the wholesale option now to my dealers. Only suggestion for improvement: It would be great to be able to change some of the wording of the translations (I'm running a German store). But that's really just a minor caveat of an otherwise great app!

die quschel company
Germany
Over 2 years using the app
July 28, 2023

This app is very thorough and feature-rich, even at the entry price. I've found the help desk to be fast and with personalised replies. You can tell that they are actually reading your questions and circumstances and carefully crafting a response and suggestions to suit your exact situation. I've been using it for about a year and a half and recommend it for small businesses growing their B2B offerings.

Soap Cult Australia
Australia
Over 2 years using the app
Wholesale Gorilla replied August 1, 2023

Thank you for your feedback on our app and for being a customer of Wholesale Gorilla for almost two years! We appreciate your continued use of Wholesale Gorilla and are glad that you are satisfied with our product & service.

February 19, 2021

LOVE this app!!! It is super easy to setup and use. It is really seamless and I just don't have to worry. The app makes it very simple to manage my wholesale customers and pricing. I have reached out to support a couple times with questions and always get helpful resolutions very quickly. Have already recommended this app to several friends!

SugarBeeBlanks
United States
Over 2 years using the app
October 5, 2019

We required an App that would allow us to move from what was a Wholesale-Only site to one which is now available to the public at retail prices. Wholesale Gorilla has satisfied all our requirements. Fixed-Price and Percentage-Off rules have been a godsend. The Quick Form and Minimum Order Quantity options are proving a huge hit for our existing Wholesale customers with an unexpected bonus. Our sales figures on the new Site are already much higher as a result.
Quite apart from the Gorilla Wholesale functionality, the support has exceptional. We've submitted many requests for assistance or tweaks of our theme (often in quick succession) and the response from the Gorilla team has always been rapid, with genuine concern. Thanks team!

Samana Living
Australia
Over 2 years using the app
April 17, 2019

I am so glad I chose Wholesale Gorilla. I moved away from weebly because there were no options to do wholesale with that website company. In my research I looked up apps that worked with shopify and came across Wholesale Gorilla because I wanted to allow customers to shop from my one e-commerce website (DestinationsScentedCandles) where both e-commerce customers can get retail prices and wholesale customers could log in and actually see wholesale prices and buy on the website too. This takes so many steps out of emailing wholesale customers and sending sales sheets/wholesale packets, waiting and following up on orders, etc. - no more hassle. I especially love that you can set order minimums, like Minimum wholesale order must be $150 and the software totals the cart while shopping where people cannot check out until they meet the minimum. I also how you can set minimum and maximum order limits too like I want to make sure customers buy in dozens but can buy 6 of one scent and 6 of another scent. Customizing wholesale shipping and enable net terms too is heaven sent too!

The site is very user friendly and LOVE the customer service. They respond quickly and are super helpful. What more can I say this app is like have a sales rep and wholesale order manager all in one making running the business so much smoother! I highly recommend it!

Destinations Scented Candles
United States
Over 2 years using the app