Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining wholesale operations on Shopify, highlighting its ability to manage multiple price tiers and complex pricing structures effectively. They appreciate the flexibility in applying discounts and the option to integrate custom code to meet specific business needs. The app is noted for its seamless integration with Shopify and advanced pricing features. Exceptional customer support is frequently mentioned, with the team providing responsive, personalized assistance such as walkthrough videos and detailed guidance. Continuous updates and improvements from the developers are also positively noted, enhancing the user experience.
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We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.
Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support
Alex was extremely helpful. He communicated very clearly and fixed my problem without having to change much of my code. Minimal changes keeps all my old code working well, but the glitch he fixed, he fixed quickly and then was very patient with me as I tested different browsers and situations to make sure everything was still running smoothly.
I'm so glad to hear Alex was such great help to you. It means a lot to have such positive feedback about my team. Thank you! - Emily, Head of Support
Been using this app for several years now. It works as advertised, and the customer support is amazing. We have over 3000 products on our website and hundreds of dealers.
Thank you so much for this review. It really means a lot to us! - Emily, Head of Support
This app helps us sort out B2B sales in an efficient way. I wouldn’t say it’s perfect, but pretty close. Helpful customer service from Orbit and easy to install.
Hi! Thanks so much for this review :) I appreciate your honest review, and have sent you a follow-up in case you'd like to share more detail about your feedback! - Emily, Head of Support
We had a small issue with something we had done so contacted support through their chat. Kay was quick to respond and very helpful. We had our issue fixed in no time at all. Very impressed with their service, Thanks again.
Thank you for this review! So glad to hear Kay was a great help to you, I will pass this feedback along :) - Emily, Head of Support
I had a very positive experience working with the B2B team. I was able to seamlessly set up my wholesale system with all the help and support I needed. Super grateful to the team and for the ease of use of the app!
Thank you so much for this review! - Emily, Head of Support
Excellent App. Does everything that I need it to do in order to run my wholesale business on Shopify. The support is excellent as well. Always responsive and helpful.
Thank you!! - Emily, Head of Support
If we could give more then 5 stars we absolutely would! Working with B2B and Orbit was an amazing experience! Our process of changing from Squarespace to Shopify was a challenging one and creating exclusive rules / options for our wholesale buyers was made so easy by the staff. We spoke with several members over the course of the process and everyone was able to pickup right where the previous member left off. This allowed for no down days in between our endless questions and need of support. Again we cannot rave enough about this company and most importantly their employees. Kay, Jack, & Rob were amazing!
WOW, I cannot thank you enough for this review!! I think this is the best one we've ever seen. I'm so glad you had such a great experience, thank you so much for taking the time to share it! - Emily, Head of Support
Kay was super helpful and got to the bottom of our issue quickly.
I'm so glad to hear this!! Glad we were able to get your issue resolved quickly. Thanks for leaving this review :) - Emily, Head of Support
This app has and is very useful for our store because it opens up functions that Shopify doesn't offer naturally. We have been using this app for over a year, and every time we run into issues or have questions, they have always helped us out.
With chat integrated into their app, the response time is quick and professional. I recently got help from Kay about their product visibility feature, and I can't wait to get started and explore how we can best utilize this additional feature.
Thanks for sharing your experience using Wholesale Hub to run your wholesale business. I love to hear that you've enjoyed our Live Chat support, and are getting started with taking advantage of our Product Visibility feature for built-in access control.
- Danny, CEO