Reviews (789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.
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This app runs pretty well and has made wholesale an option for our store. The response from support is quick and for the most part they are very helpful. I have had issues with discount codes being applied to wholesale accounts and that is NOT supposed to happen. When I tapped support for help they could not replicate. I sent them screen shots of the issue, but they still could not figure out the problem or resolve.
Thank you!! - Emily, Head of Support
A basic app that does what it needs to although is not compatible with a number of other Shopify apps. The only solution is to remove existing apps and lose functionality so wholesale club continues to work, without bugs and errors. A little limited and seems no investment in improving.
Kay is lovely to deal with from support, although their technical support and upgrades needs attention.
Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.
Hi there! Looks like we sent you a reply last week that we didn't hear back from. We've sent you another now, so hope to hear from you soon! - Emily, Support Lead
Nice app for wholesale but the sync speed is too slow (we have over 10k SKUs and it takes days to finish syncing). Hope they can somehow improve the app performance. Also, it would be great if they provide better theme integration support.
Thank you for reaching out. Our development team is currently investigating this for you, and we've sent you an update today about the progress. Please get back to us ASAP, thank you!