Reviews (789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.
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The app can be difficult to install/integrate for some people but when I encountered issues, I reached out to customer service and they were of immense help! Not only did they help integrate the application with shopify, Rob (customer service), also helped make customizations and guided me through the entire process with patience and a supportive attitude. Thank you so much, Rob!
Thanks for this review!! The app can take a bit of time to integrate depending on the setup of the store, but our team is always able to help :) Glad to hear Rob was about to get you sorted out! - Emily, Head of Support
Great app for wholesale, custom prices for different tags is great, wish the discount codes were still available but the app makes up for it. only small issue, uploading, csv can be tricky... for us it works great when using google docs, but so not much when using excel, (although this may be a "user error") Service is always excellent...
I appreciate you leaving this review! We pushed an update to our Custom Prices feature recently that resolves the issue with Excel, so you shouldn't experience this problem anymore! - Emily, Head of Support
Had an issue with wholesale clients stalling and getting an error message on check. Chatted with Alex and he fixed the issue right away.
Big thanks for your review! We're happy to know everything's working smoothly now.
- Will, Head of Development
This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.
The App works very fine and does what it should do reliably.
It would be a real improvement if the discounts could be sorted and manually deselected from some functions.
Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.
Hi, thanks so much for sharing this feedback! I appreciate you taking the time to let us know how we can improve the experience :) - Emily, Head of Support
All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.
We needed a solution for wholesale pricing on POS Channel, and this Wholesale Club can do very nicely and well integrated. I'm only giving it 4 stars as we originaly wanted to use it for our Online Shop as well, but it does not work with our theme. So we ended with another solution for that part.