Reviews (672)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B operations, praising its custom pricing, net payment terms, and wholesale discounts. It efficiently manages pricing and product visibility with features like quick order forms. The app is noted for its ease of setup, intuitive use, and stable performance. Exceptional customer support is highlighted, with proactive assistance in integration and customization, and continuous improvements based on merchant feedback.

November 12, 2025

Fast detaield responses to questions. We love the feature of being able to set a price for wholesale we do not use the percentage option we use the price. The app is easy to navagate. Recommend adding to your store.

Dazzling Paws
United States
Almost 4 years using the app
September 25, 2025

Great App and the service is the best of any app I have ever used. After using them for years we launched a new theme and they were straight onto it with instant support to make sure everything was working as it should. Thank you B2B!

Switch Boss
Australia
Almost 5 years using the app
Orbit replied October 30, 2025

Wow I can't thank you enough for saying our support is the best of any app you've used! It truly means so much to me and my team! - Emily, Head of Support

September 26, 2025

The only wholesale app you need. I have been using B2B Wholesale Hub for years now. They continually improve features, and the customer support is exceptional.

Trinity Stamps
United States
About 4 years using the app
Orbit replied October 30, 2025

Thank you so much! - Emily, Head of Support

November 3, 2025

Offer excellent and quick support by reps that are very knowledgeable. Kay was wonderful and handled my queries efficiently and explained solutions in a way that I could understand. Kay even noticed areas of my website that were not set up correctly that would have prohibited my customers from accessing their applicable discounts. Five stars!

Modern Mud Australia
Australia
4 months using the app
October 24, 2025

It has made creating a dual retail/wholesale site a breeze. The whole team are super responsive when issues arise and help out right away. Would recommend using them if you need a dual function web store for your customers.

Pro Feet, Inc.
United States
5 months using the app
Orbit replied October 30, 2025

Thank you so much for this review! - Emily, Head of Support

August 7, 2025

This app is a real lifesaver for my business where I offer both wholesale and distributor discounts. The support staff is always quick to respond to make sure that I've got everything set up just the way I need it.

BirdSupplies.com
United States
Over 4 years using the app
Orbit replied August 12, 2025

Aw I'm so glad to hear this, thank you for sharing! We are always here for you! - Emily, Head of Support

July 31, 2025

Excellent app. Does exactly what I need it to do to offer wholesale pricing to my wholesale customers. Support is excellent - really quick to assist via chat.

SOHMO
Australia
Almost 4 years using the app
Orbit replied August 12, 2025

Thanks so much for leaving this review, and for chatting in!! - Emily, Head of Support

October 3, 2025

Jack and the team have been very helpful in what little issues there were while using the app. The app is a good alternative of shopify plus (ofcourse there are some limitations imposed by shopify). Its very easy to use and the price syncing is relatively quick even for a store with a large catalogue as us.

Overall very helpful with the app and the support :)

Regal Autosport B2B
United Kingdom
About 2 months using the app
Orbit replied October 30, 2025

Thank you so much for this detailed review! I really appreciate you sharing your perspective on our app being an alternative to Shopify Plus. - Emily, Head of Support

September 9, 2025

Rob & Kay from support were super helpful, as was the rest of the team. After confirming our edits had worked they were able to get the app syncing back to my store and we immediately got a sale.
Thanks to the B2B Wholesale Hub Team for their continued support and hard work.

Azuni London
United Kingdom
3 months using the app
Orbit replied September 26, 2025

This is so great to hear. I really appreciate you taking the time to leave such kind words about Kay and Rob! Thank you! - Emily, Head of Support

October 20, 2025

I had an issue with our GA4 order tracking and their support team was amazing. They were super responsive and helped me fix it right away. While I'm still learning the app itself, their excellent customer service makes me confident I'm in good hands.

Parting Stone
United States
About 6 years using the app
Orbit replied October 30, 2025

Thank you so much for sharing your positive experience!! We appreciate you 🙌 - Emily, Head of Support