Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

April 27, 2015

I had problem with Customer Pricing app since they are not supporting the Multiple Currency and also it didn't synchronize the Quantity zero variants. I looked at the App Store and found this App. Works exactly like I wanted. I definately think it is a better idea to past by the Coupon feature than the multiple variants. Excellent support also. Good job. Glad to use Shopify when I can find app likes that.

Louis

Makani Fins
Canada
Over 8 years using the app
Edited November 14, 2023

Good product and super support.
www.oeristeriet.dk

Update Nov. 14th 2023:
Very very good and fast customer support when needed.

Oeristeriet
Denmark
Over 8 years using the app
April 29, 2021

This app is very easy to use and does exactly what's promised. Also, their customer service is top notch. We were running an older version of the app which caused a bug on the website. Their team was super responsive, kept us up to date on their investigation of the issue, and then implemented a custom change to the code to get the app working again.

G3 Store [CAD]
Canada
About 8 years using the app
Edited November 14, 2019

Excellent customer service, great app really helps with my business. Definitely would recommend to anyone needing wholesale capabilities on their Shopify site. We had a couple minor sync issues recently and support was fast and solved the problem for us.

Whimsy Stamps Llc
United States
About 8 years using the app
September 14, 2015

We were happy to find Supple Wholesale to offer wholesale prices for certain customers on our website. It seems to be the easiest solution to wholesale for Shopify!

Southernbucket
United States
Almost 8 years using the app
Edited July 5, 2023

Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time

Plant Essentials
Australia
Over 7 years using the app
June 1, 2015

Great app and great company to work with!!! I tried several other wholesale pricing apps, and this is by far the best!!! Very easy to use and easy setup. Responsive and friendly technical support.

Because the app uses discount codes (as opposed to product variant pricing), there is no downtime when making price changes or price imports. Thank you Supple!!!

IMRON CORPORATION
United States
About 7 years using the app
September 27, 2023

The support team on this app is unbeatable. They are so helpful and happily took care of our concerns within the day. We are extremely impressed with Kay and the entire Orbit/Wholesale Club team. Would highly recommend.

Chez Gagné
United States
About 7 years using the app
Orbit replied October 3, 2023

I'm so glad your time using the app has been such a pleasant experience! Thanks so much for this review! - Emily, Head of Support

October 11, 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
United States
About 7 years using the app
Orbit replied October 12, 2023

Thank you so much for sharing!! - Emily, Head of Support

June 3, 2022

Solid app with helpful customer support. Would definitely recommend for a simple wholesale solution.

Shwood Eyewear
United States
About 7 years using the app
Orbit replied June 3, 2022

Thanks for sharing, I'm so glad to hear we provided such great help! - Emily, Support Lead