Reviews (755)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

Edited February 11, 2021

We've had a very good experience with the Wholesale Club app. It's easy to use and the developers have been helpful in customizing and fixing any issues that have arisen.

Ehchocolatier 2
United States
Almost 7 years using the app
Edited June 14, 2021

We have been using this app for a long time, it's great and the support does an amazing job! Highly recommended!

Rawtek Performance Fabrication Inc.
Canada
Almost 7 years using the app
Edited March 21, 2024

Amazing staff support, had a technical issue and they were so thorough and helpful throughout the entire process. Great app, super helpful for our store.

K Carroll Com
United States
Over 6 years using the app
August 4, 2023

I needed some quick assistance troubleshooting some installation issues with B2B Wholesale Club. The live chat had an agent right away (Alex) and they were extremely helpful and friendly. They helped me through each step until we got the issue resolved. Great customer support!

MPG Sport CA
Canada
About 6 years using the app
Orbit replied August 8, 2023

So happy to hear you've been enjoying our live chat feature!! - Emily, Head of Support

Edited November 1, 2021

Excellent app that allows us to run the same storefront for retail and wholesale customers. Support is very helpful in dealing with installation issues.

Hermitagecross
United States
Over 6 years using the app
April 17, 2015

I am a very simple drag and drop learner. I just learned what an app was just a couple of years ago :) Anyway, I needed a very simple app that wholesale customers can log in to and view what I have selected for them to be discounted. It also gives me the opportunity to set different levels, so I can advertise different levels for discounting. (gold, silver, 5% off, 10% off, etc.). It does not tag customers automatically, but that issue is manageable for us at this point. It also does not send out emails when the customer "graduates" to a different level and that, too, we can do on our own. One thing that is keeping me with this simple app is the fact that I can email support and they respond very quickly. They were quick to install the app and when I found myself stuck (many times - sorry, Marius), they were patient and willing to hold my hand through the instructions. I am sure there are more features I could tap into, but for now, having the capability for wholesale is all we need.

Essiac Tea
United States
3 months using the app
February 4, 2017

This app rules and the support is stellar. They set up my site for wholesale exactly as I needed it and were friendly and helpful. I would definitely recommend this app for anyone wanting to set up their retail site for wholesale customer pricing as well!

Freshie And Zero
United States
Over 6 years using the app
July 20, 2015

After trying a few other wholesale apps that were full of glitches or did not work with inventory trackers, we were about to give up and just do a separate website for wholesale. We tried this as a last resort...The setup was easy, super fast, and the support has been amazing. We look forward to using this app for a long time to come.

Ever After Fine Jewels
United States
Over 6 years using the app
March 14, 2022

I've been using this app for both my websites and it's a game-changer. Rob just helped me install (and even customize) the Quick Order page and my customers love it! Thanks Pixel Union!

Gloco Accents CAN
Canada
Over 6 years using the app
Orbit replied March 15, 2022

This is amazing to hear. Thanks for sharing your experience! - Emily, Support Lead

Edited January 12, 2022

I have been using this app for a while and whenever we have an issue or need increased functionality, the support team get back to us quickly and efficiently and in a very friendly manner. Would highly recommend.

Mademoiselle Macaron
United Kingdom
Over 6 years using the app