Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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thank you for the support, we were having some issues but our questions got answered and we are good to go now
Marius was great, he replied to all emails within a day! amazing! He also helped us set up the app and did some customizing so that it will really work for our store. This will be a great addition for our wholesale customers.
I chose this app because of the other reviews I read. I would just like to say customer service is so important to my business, and I expect the same from other businesses. Supple Apps has exceeded my expectations in not only custom coding the app for us to meet our needs, but also in their quick email responses. I usually was responded to within an hour. I highly recommend this app! Also, the custom coding was super affordable, so if you need to add a few things that aren't offered in the initial app, reach out to them. They coded it quickly so we could get our site launched in time.
Pixel Union is very responsive to any issues. I have been using one of their themes and wholesale club for a long time - I'm very happy!
The customer service is excellent. Paige has helped us numerous times with coding a few tricky spots in our theme. The app works extremely well and there are no issues. The developers are constantly improving the app to make it a better experience for the end user. We are very happy to be a long-time customer for B2B Wholesale Club. 5-Stars and highly recommend this app!
I'm so glad to hear you've had such a great experience!! Thank you for sharing! Will pass this feedback along to Paige :) - Emily
We've had a very good experience with the Wholesale Club app. It's easy to use and the developers have been helpful in customizing and fixing any issues that have arisen.
We have been using this app for a long time, it's great and the support does an amazing job! Highly recommended!
Amazing staff support, had a technical issue and they were so thorough and helpful throughout the entire process. Great app, super helpful for our store.
Excellent app that allows us to run the same storefront for retail and wholesale customers. Support is very helpful in dealing with installation issues.
Thought we had some problems with the Wholesale Club app, their support is fast and efficient (thanks Alex and Emily) and helped us find out the actual cause (which was a Shopify update to the Markets settings). Do be aware that Shopify's in-built multi-currency stuff is not supported, so all your markets need to have the same default currency if you're selling to multiple countries. We use a separate 3rd party app called BEST Currency to display converted currencies to international customers, that does seem to mostly cooperate with Wholesale Club.
Update 2024-Aug-27 - had some minor issue with a discount code not automatically syncing. Contacted them and it was fixed in 10 minutes. 10/10 customer support.
It was my pleasure!! Thanks for leaving this review! :) - Emily