Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

November 3, 2017

Our company is a furniture wholesaler and doesn't do online sales, but, still need show prices for selected customers. This app just perfect for us. Very professional and fast service. Thank you guys!

Dhcfurnitureonline
United States
Almost 5 years using the app
Edited October 17, 2017

update: Been working with supple for 6 months now, they rock.

Super responsive, knowledgeable and helpful!

---ORIGINAL REVIEW BELOW---

So far so good!

App makes a complex wholesale operation easy to run. They've thought of lots.

Been in touch with their support department quite a bit, asking questions. They're always happy to help and very responsive.

Thanks Supple!

Pete

Tri Hydro Wholesale
United States
Almost 5 years using the app
Edited January 13, 2021

We've been using Wholesale Club for about 4 years now. In short, it's amazing. Simple to use and get operational on your site. The main factor for using Wholesale Club over the Shopify wholesale sales channel was its functionality, allowing you to run wholesale or special pricing on your current theme with a simple tag for certain customers. We're mainly a wholesale business, so it's been a game changer. In addition we love the functionality to apply custom prices to specific products.. this is especially helpful if your margins vary from SKU to SKU. Thank you Rob, Sara and entire Pixel Union team!

Bushido
United States
Over 4 years using the app
March 10, 2017

I used to have a system for retail and a system for wholesale.
But it has been very difficult keeping track of inventory and ship dates due to the two systems pulling from the same inventory stock. Now that I have wholesale and retail both on shopify, the inventory and the orders are all in one place. I have another app to sync to quickbooks for complete accounting, and another app to sync to shipstation to keep track of shipments.
This app has made it easier for my wholesale customers to quickly order online and it has reduced my workload a ton!

Vincausa
United States
Over 4 years using the app
December 27, 2014

We're still in our first couple weeks with Supple Wholesale, but thus far have really enjoyed the fact that it doesn't create variants for each product discount. This has re-enabled us to use Shopify's inventory management feature (previously impossible with standard solutions). The support from the dev team has also been fantastic and highly responsive. Definitely worth a test. I'm excited to see it grow.

Compass Coffee
United States
Over 4 years using the app
November 21, 2019

Good alternative to Shopify's official Wholesale Channel, which is unfortuantely locked behind an expensive Plus subscription. Support was very helpful when it came to adjusting the extension for a few niche use cases.

Lunge Manufaktur
Germany
Over 4 years using the app
February 4, 2022

Awesome support from the Pixel Union team! Paige was super helpful getting things sorted out for us!

C3-Shop
United States
Over 4 years using the app
Orbit replied February 7, 2022

Amazing, glad to hear it! 🙌 - Emily, Support Lead

August 31, 2018

We rely heavily on this app for our dealers to purchase our products on our site at discounted prices. It's important for us to use this app because our products have so many variants as it is, we can't use other discount apps as it will easily double or triple our variant count to work. No thank you. That's a nightmare if you integrate with a third party inventory and shipping platform, such as StitchLabs or Ordoro.

Gunskins
United States
Over 4 years using the app
Edited October 7, 2022

Since our price structure is a bit complicated, I always feel reassured that the support team is quick to respond to my requests when I am uploading new pricing. James was super helpful!

Apothecary Products
United States
Over 4 years using the app
Orbit replied July 5, 2022

I am *SO* happy to hear this, thanks for sharing your positive experience! I will absolutely pass this feedback along to Kay! - Emily, Head of Support

June 29, 2016

We're a growing business working with a lot of businesses and the Wholesale App has been really helpful and been able to provide all the features we need.
The support and sales service is great, always been reactive and helpful.

The Soap Co
United Kingdom
Over 4 years using the app