Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

April 21, 2021

This app is awesome, it's exactly what I was looking for to provide discounts for some customers, as well I can create costume prices for certain customers. Additionally, the customer service is 100% if there are any issues they will help you and make sure it's getting fixed asap. I HIGHLY recommend using this app if your looking to make things 10x easier for your wholesale accounts, it's worth the price.

Creative Scents
United States
About 4 years using the app
March 13, 2015

Great App - Amazing Support. You are not on your own with installation of this one. Proceed with confidence.

Specialist Small Craft
United Kingdom
About 4 years using the app
Edited July 8, 2022

Had customer service enable the custom price feature. Went seamlessly and professionally. Love it!! Great product great features and works like it should without complicating things! A++++ These guys are A+++...Customer service out of this world!

Dakota Blenders
United States
About 4 years using the app
February 25, 2019

We looked at lots of wholesale apps, and this was the right fit for our needs, with the optional 'bolt-ons' it was good to find a solution from the same developer that covered all bases... and because of this, we knew that the solution was built to work together. Since installing the support has been absolute world-class, truly inspiring in fact, these guys do things the right way! Thanks so much, I hope to be your customer for a very long time!

GW Business
United Kingdom
About 4 years using the app
November 29, 2018

The team behind Wholesale Club is very helpful. The app works well. I highly recommend to any store looking to add a wholesale channel.

Momzelle
Canada
About 4 years using the app
September 27, 2016

It's a really easy app to use, has made out checkout process easy for our wholesale customers. And the customer service has been beyond helpful!

Woodchuckusa
United States
About 4 years using the app
May 24, 2016

Its all about people in this game and finding a team like Supple is a golden nugget. Marius is a rock star! He is so helpful and understanding. Nothing in the setup was to much trouble for him to help us with - which was also very easy. And its a great product. We had to switch from another product due to its limitations and now we have a great B2B solution that our customers think is great. Big thanks Supple!

Sixfactor
Canada
About 4 years using the app
June 19, 2020

The customer service was very helpful, polite and quickly answered all my questions. This app is very user friendly and does exactly what you need.

Fire & Pine
United States
About 4 years using the app
November 9, 2022

We have used the Wholesale Club app for years. I had my first glitch ever, and customer service was competent and efficient, solving my issue quickly. Simple, effective Wholesale App!

Bonfire Coffee
United States
About 4 years using the app
Orbit replied November 10, 2022

I'm so happy to hear the issue was resolved so smoothly! Thanks for sharing :) - Emily, Head of support

Edited February 15, 2023

Have used their app plenty and it is really useful, their support email is very helpful and got my issues sorted, the only thing I wish they had was an automated way of importing price list updates so that we can get that done when new values are needed without having to do it manually but overall great product and very friendly staff

Frozen Store
United Kingdom
About 4 years using the app