Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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We have a store with 10k+ products and Wholesale Club makes special/bulk pricing possible for us. The app works brilliantly and if there ever is a problem the WC team are super quick and helpful. We recently changed to a new theme and the team helped us through it. Can't recommend enough!
Thanks for your review!! I'm glad to hear Wholesale Club (and our team!) is making such a positive impact on your business :) - Emily, Support Lead
Great support! The app works very well. Please add multi currency feature too, and my business will bloom :)
Thank you for the kind words and the feedback, especially around multi-currency! I will ensure your feedback gets to our developers. Have a good one :) -Rosie from the Success Team
The Wholesale Club app is the right app we need for our business. The Customer help team is very proactive in addressing your issues. Thank you team for always being so helpful!
Thank you so much for this review! - Emily, Head of Support
Great app we have been using for 2+ years now. Very responsive customer service. Wish they could assist a little better with other 3rd party apps, but i do understand the limitations of the apps communicating with one another on SFY so cannot blame them for it, hence, while it will remain a 5-star app. The few times we have needed assistance they have been there to assist. And the price is very affordable compared to the competition. - great if you want to apply wholesale pricing on draft orders especially. and very simple to use excel to update wholesale price as needed
Thanks for this review. Third party apps can definitely be a challenge, but I appreciate your understanding! Glad to hear everything else went smoothly. - Emily, Support Lead
Very happy with this add on. Big time saver for us and a seamless experience for our customers. Highly recommended.
amazing app and even better customer service!! The app works flawlessly and any small custom revisions are made for you free of charge by their amazing service team.
Great experience with Supple Wholesale! Easy to use app and fantastic support both pre and post purchase. Marius answered all my questions within an hour and continues to help us. App works seamlessly within our theme. Definitely recommended if you already sell wholesale or plan to start soon.
Had to contact Orbit as we needed a bit of help with the re-install after a Theme upgrade. Enter Kay who was fantastic in guiding us and also super proactive in suggesting a couple of little tweaks to the layout and net terms checkout. Response / turnaround time was really quick, totally 5 star service.
Thanks for your feedback. We're in the process of re-evaluating the upfront costs of the feature add-ons, so I appreciate you sharing your thoughts! - Emily, Support Lead
I share wholesale sales on the retail page. And this app is the best app on my site! Most other wholesale apps offer discounts only for certain percentage. But I wanted to apply a different discount rate to each product. The "Customs price" feature has solved this problem perfectly! CSV files can be put in bulk at any price for each product and are really fast. I've also installed "Net Terms" and "Quick Order Form," both of which are perfect for wholesale customers! The add-on will cost you extra on the first installation, but since you only have to pay this amount for the first time, if you plan to use the app, it is recommended that you use all the necessary features for the first installation. Even if you pay extra fees for additional functions, it's a very efficient app and it's worth it.
I have no knowledge of programming, computer coding, etc. So I tend to avoid apps that need to be installed separately or the codes need to be modified. But I didn't have to worry about that at all. I e-mailed them what I wanted, and they perfectly complied with my request. I really appreciate to Rob, Declan and Shanon (and their team) for helping me. Five stars are not enough!
They are super super super awesome :) You send an email, reply comes in a minute. For some extras they dont even ask for payment. We are very happy with Marius and his team..Thank you guys...My favorite...