Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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Really fast and knowledgeable customer support. Thanks Alex!
Thank you so much! - Emily, Head of Support
This is app is great with a very knowledgeable team to support. Some basic features which would be useful need to be paid for, however the capabilities are there.
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.
All-in-all, Wholesale Club has been a good addition for us. It has most of the functionality we need to please our wholesale customers. We have had some issues with this app getting along with other apps or coding on our site. Also, it is frustrating that the only way to contact support is via email, especially when there is an urgent issue. However, with that being said, Declan and the developers have always been able to nail down the problem and get it fixed.
So far it is working ok but it is too early for us to have a final opinion. Our customers seem pleased and that is the main priority.
Install process had it's hiccups, but we were able to make progress once customer support got involved. We're happy with the product so far!
This app works as advertised and made adding customer pricing groups very simple. The real standout was the customer service provided by Pixel Union. Initial installation was complicated by a previously installed app and Pixel Union was very responsive and helped get everything fixed as quickly as they could.
The one area for improvement I see is the integration with Shopify POS. The discount is not automatically applied and it can take some time for it to process the prices for each customer group. It does work though and it's the only app offering such a option at all.
I would highly recommend Wholesale Club to anyone looking to add custom pricing to their website.
Great customer service and does what we need! Going forward I wish it had more capability with other discounting bulk/tier apps so we could do promos with our wholesale customers. I also wish it showed the breakdown or ability to track a promo code/discount.