Reviews (789)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.

February 12, 2025

I’ve been using the Wholesale Hub app for a few weeks now, and I’m really impressed with its features and customer support.

Crystalwhite Cleaning Supplies
Australia
2 months using the app
Orbit replied February 18, 2025

I really appreciate this review, thank you! So glad to hear you're impressed with our features and support :) don't hesitate to reach out if you need a hand with anything else! - Emily, Head of Support

November 15, 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done everything is incredibly fast.
Thank you so much for solving all our complicated discount issues in one app! :)

Craft Cellars dev2
Canada
About 2 months using the app
Orbit replied November 18, 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you all the best! - Emily, Head of Support

November 15, 2024

This app has made selling wholesale super easy! Plus, if you run into a snag, their customer service is super quick and helpful!

Eden Jewelry
United States
9 months using the app
Orbit replied November 18, 2024

Thank you so much, Grace! - Emily, Head of Support

February 20, 2025

Works great and customer service was a huge help. Very pleased.

Golden Oldies Antiques
United States
27 days using the app
Orbit replied February 28, 2025

Thank you so much for this review - I'm happy to hear you had a positive experience!! - Emily, Head of Support

November 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business.

What really impressed us is the customer support team—they’re knowledgeable, responsive, and truly committed to helping us succeed with the app. Highly recommend this app for any B2B business looking to streamline wholesale operations on Shopify!

Airtek
Canada
6 months using the app
Orbit replied November 7, 2024

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of Support

November 13, 2024

あえて日本語で書きます。
顧客別の価格自体の変更も、割引率も設定可能です。のみならず顧客別の商品表示変更も可能で、注文用のフォームもあり、掛け売りもできます。大変すばらしいアプリです。
B2Bサイトを作りたいがパスワード保護はしたくない、商品価格は変えたい、そんな方に強くお勧めします。

I’m intentionally writing this review in Japanese.

With this app, you can set different prices for each customer and also configure discount rates. Additionally, it allows for product display customization by customer, includes order forms, and even enables net terms billing. It’s an excellent app.

If you’re looking to create a B2B site without password protection but want to adjust product pricing, I highly recommend this app.

インスフィアショップ
Japan
10 months using the app
Orbit replied November 18, 2024

Thank you so much for this review!! I'm so glad your experience has been positive so far. Thanks for sharing! - Emily, Head of Support

November 18, 2024

I'll definitely recommend this app to my friends. Thanks to the developers for their support and help!

【公式】S'more(スモア)
Japan
Over 2 years using the app
Orbit replied November 20, 2024

Thank you so much for this review! - Emily, Head of Support

December 18, 2024

Great Support, Great App, if it was possible i would gibe 6 stars!

Cosmetikke
Portugal
About 2 months using the app
Orbit replied December 20, 2024

Aw that's so nice of you! Thank you so much! - Emily, Head of Support

January 23, 2025

Fantastic support. It made it very easy to get started, and I'm looking forward to using the app. Thank you!

Smoker Guru
United States
2 days using the app
Orbit replied January 31, 2025

I really appreciate this review, thank you for installing the app! - Emily, Head of Support

October 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Tyneham Luxury Products Canada
Canada
7 months using the app
Orbit replied October 28, 2024

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support