Reviews (789)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing both wholesale and retail operations on Shopify. It offers custom pricing, volume discounts, net payment terms, and quick order forms, efficiently handling complex discount structures and large volumes. Users appreciate the smooth functionality post-setup and the responsive, knowledgeable support team that aids in problem-solving, making it a valuable tool for B2B operations.

November 15, 2024

Can't say enough good things about this app and the developers. Anytime we've run into an issue, we get a response right away. We have a massive amount of custom pricing for thousands of products and this app handles it seamlessly. *If you have a store with many products, the initial sync time is pretty long (as they are subject to Shopify's API times) but once that initial sync is done ...

Craft Cellars dev2
Canada
About 2 months using the app
Orbit replied November 18, 2024

Aw I'm so pleased to read this, thank you for taking the time to leave such an honest review of your experience! I'm glad my team was able to get you sorted out. Wishing you ...

November 1, 2024

B2B Wholesale Hub has been an incredible asset to our Shopify store, allowing us to seamlessly manage both wholesale and retail customers from one platform. Setting up custom pricing for different customer groups is straightforward, and the app offers tons of flexibility with features like net payment terms, volume discounts, and quick order forms, which are essential for our business.

What ...

Airtek
Canada
6 months using the app
Orbit replied November 7, 2024

Wow thank you so much for this glowing review!! I appreciate you taking the time to write such kind words about our app and my team. It really means a lot. - Emily, Head of ...

October 22, 2024

Works as advertised and great customer service.

Scandia Manufacturing
United States
Over 1 year using the app
Orbit replied October 23, 2024

Thank you so much for this review, I really appreciate it! - Emily, Head of Support

October 25, 2024

I contacted technical support today for the software set up. Rob helped me and he made the whole set up really easy. Great technical support!

EpicRise Electronics LLC
United States
8 months using the app
Orbit replied October 28, 2024

Yay so glad to hear Rob got you all sorted out!! :) Thanks for the kind words about my team! - Emily, Head of Support

October 23, 2024

Very helpful customer service team. They fixed my issue within minutes. Highly recommend this app for anyone wanting everything on one website, but different price tiers for Wholesale customers.

Tyneham Luxury Products Canada
Canada
7 months using the app
Orbit replied October 28, 2024

Thank you for leaving this review!! I'm glad we got everything sorted out together :) Cheers! - Emily, Head of Support

October 23, 2024

This app is great - we've tried several B2B apps previouslybut this is the one!
Kay was awesome - so patient with all our ongoing questions.
Highly recommended.

WILSONPAYNE
Australia
2 months using the app
Orbit replied October 28, 2024

Thank you for this review!! Will pass this great feedback along to Kay as well :) - Emily, Head of Support

October 14, 2024

There were a few issues, but they were all resolved after contacting customer service. Great service, so professional.

INJORA B2B
China
6 months using the app
Orbit replied October 16, 2024

Thank you for this review!! I am glad to hear everything was resolved swiftly :) - Emily, Head of Support

September 27, 2024

I had a small issue with the app and their help team (in particular Rob) was excellent in researching the issue and finding the solution. He went above and beyond to make sure it was corrected. Couldn't be happier.

Penny & Rose
United States
Over 6 years using the app
Orbit replied October 2, 2024

So happy to hear this, thank you for sharing!! Such a glowing review :) I'll be sure to pass this along to Rob as well! - Emily, Head of Support

September 24, 2024

We have been using B2B Wholesale Hub for years now. It is always stable, provides flexibility, and has great tech support. I recommend that app if you want to offer a B2B option on your site.

White River Hardwoods
United States
About 7 years using the app
Orbit replied September 26, 2024

Thank you so much for these kind words - and for using our app since 2017!! We really appreciate your commitment to our product :) - Emily, Head of Support

October 8, 2024

Gran aplicación para la gestión de precios especiales por tipo de cliente! Quiero resaltar la atención de Rob mediante el chat de soporte, realmente nos ayudó a resolver todo lo que necesitábamos! Gracias Rob!

AspidPro 1
Mexico
6 months using the app
Orbit replied October 11, 2024

Gracias! - Emily, Head of Support