Reviews (771)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining wholesale operations on Shopify, highlighting its ability to manage multiple price tiers and complex pricing structures effectively. They appreciate the flexibility in applying discounts and the option to integrate custom code to meet specific business needs. The app is noted for its seamless integration with Shopify and advanced pricing features. Exceptional customer support is frequently mentioned, with the team providing responsive, personalized assistance such as walkthrough videos and detailed guidance. Continuous updates and improvements from the developers are also positively noted, enhancing the user experience.

April 23, 2022

Super Support, sehr kondennfreundlich und hilfsbereit. Einziger Punkt - die Nutzeroberfläche könnte noch intuitiver gestaltet werden

Mützenmafia
Austria
7 months using the app
Orbit replied April 25, 2022

Thank you for leaving a review!

September 17, 2021

This app solved the issue of needing to have different price levels for various customers. We used this app in conjunction with an auto tagging app so our customers are automatically tagged when they create an account. Once logged in the see their correct prices using the Custom Prices part of this App. Custom and Technical support has been very good. We are very happy with this app and solved our issue of needed at once various customer levels of pricing on each item on our store.

Al Anderson's Source for Sports
Canada
6 months using the app
Orbit replied September 28, 2021

Thanks so much for sharing! Happy to hear it :) - Emily, Support Lead

July 17, 2022

Gives me the flexibility to offer wholesale and retail on the same site rather than having to operate 2 separate sites.

MY RECOVERY STORE
United States
5 months using the app
Orbit replied July 18, 2022

Thank you for sharing!! Happy to hear it's working so well for you :) - Emily, Head of Support

February 24, 2022

This app is a good for the introduction of wholesale purchases, but there were some hiccups as we did not want our wholesale customers to see some of the deals that are available to our retail customers such as free shipping at $100. However, Paige from the support team was tremendously helpful in resolving any issues we had. While there are some aspects of this app that are not ideal- like shipping fees can't be customized for wholesale customers, the support I have received with any issues has been phenomenal. While the app does have its limits, the support team can't be beat!

Kensington Protective
United States
5 months using the app
Orbit replied February 24, 2022

I really appreciate this thorough feedback. I'm really glad to hear that our support team eclipses some of the challenges you faced. Thanks for choosing us! - Emily, Support Lead

September 18, 2023

A very useful app if you have a separate pricing for your wholesale customers and don't want to spend thousands of dollars on Shopify Plus where this feature is in-built.
I have given 4 stars to the product as I feel there is room for improvement. Their customer service however is impeccable and I would happily give them 5 stars if it was purely on the basis of their support.

Tea People - a social enterprise speciality tea company
United Kingdom
4 months using the app
Orbit replied September 21, 2023

Thanks for your honest feedback here! I appreciate it :) - Emily, Head of Support

June 3, 2020

the support team is very helpful and the function is working fine so far but i still not go live with my online store yet.

Tesco Dental
Hong Kong SAR
3 months using the app
August 26, 2016

I installed this app because I need to integrate with 3rd party inventory management software and I didn't like the way that other apps needed hidden variants to work. I'm not a huge fan of the discount codes that this app had to create but once I got my head around that I was (am) really happy. It works, the support is great, and the installation was taken care of very easily. Recommended!

Woohoobody
Australia
3 months using the app
September 14, 2022

Whosales Club is a must-have application in your shop if you want to have a B2B shop that meets all your needs. It is a very complete application where you can customise each customer view with specific filters according to the target. We are very happy with the support team for all the help they have given us.

KMB shoes
Spain
2 months using the app
Orbit replied September 14, 2022

Thank you so much for sharing these kind words! - Emily, Head of Support

July 28, 2021

We had some problem with the theme, but it was handles quick en with a great explanation. Even a smal movie provided.

3:16 Europe Distributors
Netherlands
2 months using the app
Edited November 9, 2020

It has been a slow process of fine-tuning this app exactly as I want, but things are looking great! Previous to installation, I thought it was impossible to run wholesale and retail orders through one website, but Wholesale Club has proven me wrong! I signed up for the Premium Onboarding program which was a great investment: Emily and Sarah were incredibly helpful and patient with me as we worked through the steps of establishing a wholesale side of our site and figured out the necessary customizations. Despite some limitations to the customizable elements (ie: regarding shipping costs), the support team is helpful at suggesting and assisting with work-arounds. Considering that there is no app that will be 100% perfect for all online stores, Wholesale Club provides a great option for anyone hoping to offer a customized shopping and checkout experience to specific groups of wholesale customers.

Sa Boothroyd Gallery
Canada
About 2 months using the app