Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

August 25, 2024

Very fast and great support

SuperDokan
United States
4 months using the app
Orbit replied August 27, 2024

I'm so happy to hear this, thank you for sharing! - Emily, Head of Support

July 2, 2024

Top Marks for Alex, he helped me with the net terms features and provided excellent answers to all my queries

My Car Cleaning
United Kingdom
Almost 2 years using the app
Orbit replied July 4, 2024

Thank you for this review!! I really appreciate it :) - Emily, Head of Support

July 10, 2024

Very easy to use and excellent support!

MMR Performance
United Kingdom
Over 3 years using the app
Orbit replied July 12, 2024

Thanks so much!! - Emily, Head of Support

July 9, 2024

amazing application !!! Thank you very much and your customer service is amazing very fast response !!!

Remington Medical
Canada
3 months using the app
Orbit replied July 11, 2024

Thank you so much for the review! - Emily, Head of Support

July 1, 2024

I shopped around for a while before choosing the app we wanted to use for B2B. This app covers all areas that we needed and is easy to set up. The response time to my many questions has been very fast. Thank you Kay for all the help. Even being in Australia the response time was quick. I feel confident in sharing the B2B access with our wholesale customers now. I would recommend this app to anyone wanting to sell wholesale without needing expensive software or Shopify Plus.

Olga de Polga
Australia
5 days using the app
Orbit replied July 4, 2024

Wow thanks so much for this glowing review. I'm so happy to hear you chose us! - Emily, Head of Support

June 27, 2024

Great app. Does exactly what we needed but more than that the support is unparalleled. I really can't express my gratitude enough to the team for getting my stores up and running with customization.

Face Haus
United States
13 days using the app
Orbit replied June 28, 2024

I'm so happy to hear this, thanks for sharing such great feedback about my team! - Emily, Head of Support

June 20, 2024

The app has all function which I wanted.
But the best part of this app is super friendly customer service!

SECO International Inc.
Japan
30 days using the app
Orbit replied June 24, 2024

Thank you so much for sharing!! - Emily, Head of Support

June 13, 2024

Kay was amazing . I’m not so tech savy. So she took care of everything , even sent videos of my own shop to help me to understand. Customer support deserves a special mention. Whenever I’ve had questions or needed assistance, the support team has been incredibly responsive and helpful. It’s clear that the developers value their users and are committed to providing a top-notch experience.
Overall, the Wholesale Hub app is an indispensable tool for anyone involved in the wholesale business. It simplifies purchasing, improves efficiency, and offers tremendous value. I highly recommend giving it a try!

Jacstone Art
United States
24 days using the app
Orbit replied June 17, 2024

Thanks for your kind words, and for using Wholesale Hub to run your wholesale business! Providing great customer service to our merchants is incredibly important to us, so this is wonderful for the entire team to hear, especially Kay.

- Danny, CEO

June 5, 2024

App works great and their tech support is amazing! Very quick to respond and get any issues I have (usually my own doing), resolved.

Spray Center Electronics
United States
12 months using the app
Orbit replied June 12, 2024

Appreciate the kind words and the review! Glad we were able to get everything sorted in short order.

- Will, Head of Development

April 30, 2024

This app is very useful for stores that need wholesale accounts on their site but cannot use or upgrade to Shopify Plus.

They are quick to respond using their chat directly integrated to the app. Alex was quite helpful and ensure to help you resolve any issue to the best of their ability.

Rolda Cosmetics - Mens Grooming & Care
United States
Over 2 years using the app
Orbit replied May 2, 2024

I super appreciate this review, thank you for sharing!! - Emily, Head of Support