Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex pricing structures and multiple pricing tiers, crucial for handling diverse customer types and product groups. Key features include the ability to customize product visibility, apply discounts based on customer tags and collections, and hide specific products from retail customers. Merchants find the app user-friendly, noting its seamless integration with Shopify and straightforward setup. The app is known for its stable performance and regular updates, enhancing business operations. Customer support is particularly praised for being responsive and efficient, with support staff providing valuable assistance with custom code and quick troubleshooting via live chat and email. Merchants consider the app essential for optimizing their wholesale operations on Shopify.
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What a great APP. And what great service!! We've worked with Supple for other APPs in our stores and they've always gone above and beyond to give us what we need. When our new client needed a wholesaler/dealer APP, we were pleased to see Supple had one in their products. Click. Buy. Installed. 30 minutes later, 1000 individual products tagged and ready for Dealer/Wholesale purchase. Whether you have 1 dealer or 1000, this is your APP. And for other powerful APPs, Supple is your partner. Thank you Supple! - Pro Sites
Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.
I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support
Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.
Thanks for sharing! We really appreciate it :) - Emily, Support Lead
Great app, and FABULOUS customer support!
Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!
Die App ist einfach zu bedienen und macht was sie soll. Der Support ist sehr gut und reagiert sehr schnell! Ich bin sehr zufrieden!
Vielen Dank! - Emily, Head of Support
The app was a little buggy, but the team helped troubleshoot and it works perfectly now! No other app comes close to this
I'm so glad to hear everything is working well for you! Thanks for the review :) - Emily, Head of Support
Supple support is always willing to help, and their support is always quick to respond. I have been very pleased with this app and the features it has provided.
I've used this app on multple storefronts to successfull solve the wholesale side of our retail shops without having to spend thousands on Shopify Plus. Recently had a small installation issue on a new storefront and Kay from support fielded and solved my issue quickly and attentively. I very much appreciate the timely responses and willingness to make sure things are working as intended.
Thank you so much for this positive review! I'm so glad you had such a good experience! - Emily, Head of Support
We just switched to supple's wholesale app and are happy to not be using product variants for wholesale prices!