Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

October 21, 2016

What a great APP. And what great service!! We've worked with Supple for other APPs in our stores and they've always gone above and beyond to give us what we need. When our new client needed a wholesaler/dealer APP, we were pleased to see Supple had one in their products. Click. Buy. Installed. 30 minutes later, 1000 individual products tagged and ready for Dealer/Wholesale purchase. Whether you have 1 dealer or 1000, this is your APP. And for other powerful APPs, Supple is your partner. Thank you Supple! - Pro Sites

Omegacustomtackle
United States
4 days using the app
April 24, 2023

Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.

The Siebenthaler Company
United States
4 days using the app
Orbit replied April 24, 2023

I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support

January 14, 2022

Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.

Cosmetic World
Canada
4 days using the app
Orbit replied January 14, 2022

Thanks for sharing! We really appreciate it :) - Emily, Support Lead

October 6, 2016

Great app, and FABULOUS customer support!

Designed To Shine 2
United States
4 days using the app
December 4, 2021

Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!

Performance Equine Nutrition
United States
3 days using the app
February 9, 2023

Die App ist einfach zu bedienen und macht was sie soll. Der Support ist sehr gut und reagiert sehr schnell! Ich bin sehr zufrieden!

Feel Premium Kinesiotape
Germany
2 days using the app
Orbit replied February 9, 2023

Vielen Dank! - Emily, Head of Support

August 22, 2017

Supple support is always willing to help, and their support is always quick to respond. I have been very pleased with this app and the features it has provided.

Whiteside Machine
United States
About 23 hours using the app
October 2, 2023

I've used this app on multple storefronts to successfull solve the wholesale side of our retail shops without having to spend thousands on Shopify Plus. Recently had a small installation issue on a new storefront and Kay from support fielded and solved my issue quickly and attentively. I very much appreciate the timely responses and willingness to make sure things are working as intended.

MasterCraft Apparel
United States
About 10 hours using the app
Orbit replied October 6, 2023

Thank you so much for this positive review! I'm so glad you had such a good experience! - Emily, Head of Support

May 27, 2015

We just switched to supple's wholesale app and are happy to not be using product variants for wholesale prices!

Holy Cross Bookstore
United States
About 5 hours using the app
June 15, 2023

The customer support was extremely helpful. I needed to accomplish something that was not natively available in Shopify and the USO app allowed me to do so.

TreePeople Store
United States
About 1 hour using the app
Orbit replied June 15, 2023

Thank you for leaving this review!! - Emily, Head of Support