Reviews (750)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

August 28, 2023

Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your wholesale store requirements.

Inahsi Naturals
United States
Over 2 years using the app
Orbit replied September 5, 2023

Thanks so much for sharing your experience! - Emily, Head of Support

January 18, 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 months using the app
Orbit replied January 23, 2024

I really appreciate you saying this, thank you! - Emily, Head of Support

November 29, 2023

We have been using this app for many years, and their customer service is amazing, special shoutout to Alex. Thank you so much!

Mainlinen Australia
Australia
Almost 6 years using the app
Orbit replied December 1, 2023

Aw thanks for leaving this review, it means a lot! Glad you've had a good experience over the years :) - Emily, Head of Support

October 19, 2023

They reply super quickly, are really patient, and are always ready to help fix problems. When there are challenging issues, they explain all the possible options you can do. They're awesome!

BUBULAND HOME
Australia
About 2 years using the app
Orbit replied October 23, 2023

Thank you so much! - Emily, Head of Support

September 26, 2023

This app solves or needs for discount wholesale pricing and net terms using tags. The app is very easy to use and set up. If any problems are encountered support is extremely helpful and patient. My problems are addressed the same day with clear instruction. We use this app on two different sites and we couldn't be more pleased.

Grow Organic
United States
Almost 2 years using the app
Orbit replied September 28, 2023

I'm so happy to hear this, I'm glad it's been such a positive experience for you so far! - Emily, Head of Support

December 7, 2023

I haven't even installed the app yet and the Support team has been incredible in helping us test the app correctly to make sure it offers the features that we need. Jack with the support team has been so patient with all our questions and requests.

MaxLiving Client Store
United States
4 months using the app
Orbit replied December 8, 2023

Thanks so much for this review!! - Emily, Head of Support

October 30, 2023

Great experience so far working with Wholesale Club app and with the Orbit team. App is easy to use and work well in the scope that we're looking for. The Orbit team is highly responsive and very helpful all the way. This app also works beautifully seamless through the Shopify POS environment. Recommended!

Silk Road Tea
Canada
About 2 years using the app
Orbit replied November 1, 2023

Thanks so much for this positive feedback! I love your Angelwater tea :) - Emily, Head of Support

October 11, 2023

We’ve been using this app for 5 years. It’s been an absolute essential app for our business and I can’t imagine not having this. The support is responsive and helpful. Excellent people to work with.

Root Of Happiness
United States
About 7 years using the app
Orbit replied October 12, 2023

Thank you so much for sharing!! - Emily, Head of Support

October 26, 2023

Customer service with Kay was super fast and extremely helpful! I definitely recommend this app for what it does and for the customer service, so amazing!

Dragonfly Fragrances
United States
Over 2 years using the app
Orbit replied October 31, 2023

I will definitely be passing this feedback along to Kay, thanks so much for sharing your experience!! - Emily, Head of Support

September 25, 2023

Has worked well for our needs and response when there has been an issue has been very quick!

Tonix
United States
Over 3 years using the app
Orbit replied September 27, 2023

Thank you for sharing, I appreciate it!! - Emily, Head of Support