Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

February 2, 2024

Great support- app is working well for my needs

Polka Dot Teapot Designs
United Kingdom
5 months using the app
Orbit replied February 5, 2024

I'm so glad to hear this, thanks for sharing!! - Emily, Head of Support

February 12, 2024

Support was great; the answers to my questions were direct and accurate. I did not have to waste time explaining myself.

The Sprucery
United States
14 days using the app
Orbit replied February 14, 2024

We definitely aim to be as succinct as possible, I'm glad this resonates with you! Thanks for this review :) - Emily, Head of Support

March 4, 2024

Support is very helpful. Works as expected!

ALVIN Drafting, LLC
United States
Over 1 year using the app
Orbit replied March 6, 2024

Very glad to hear this! Thanks for leaving a review! - Emily, Head of Support

March 14, 2024

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

Seed&SoilShop
United States
5 days using the app
Orbit replied March 19, 2024

Thank you for leaving this review! - Emily, Head of Support

March 21, 2024

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

Tire Supply Network
United States
1 day using the app
Orbit replied March 22, 2024

I'm sad to hear the app didn't work out for you, but really appreciate this review of our support! Thank you so much!! - Emily, Head of Support

January 18, 2024

Incredible customer service. Highly recommend

Mother SPF
Australia
11 months using the app
Orbit replied January 23, 2024

I really appreciate you saying this, thank you! - Emily, Head of Support

February 12, 2024

Great app for wholesale pricing. Amazing service! responsive and quick

Hollander Fusing Center
United States
2 months using the app
Orbit replied February 14, 2024

Wow thank you!! Glad to hear it :) - Emily, Head of Support

May 7, 2024

私たちの、BtoBビジネスの売掛金の回収から自由にしてくれた素晴らしいアプリです。BtoCと同じ管理画面で対応できるので、在庫管理も一元化してできます。トラブル対応も素早く、日本との時差があるにも関わらず、素早い対応で感謝しています。

A-CLIMBING
Japan
About 2 months using the app
Orbit replied May 8, 2024

Thank you! - Emily, Head of Support

February 28, 2024

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
Japan
5 months using the app
Orbit replied March 1, 2024

ありがとう - Emily, Head of Support

October 26, 2021

We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.

Embella Jewellery
Australia
Over 9 years using the app
Orbit replied October 27, 2021

Super happy to hear this, thanks for sharing! - Emily, Support Lead