Reviews (754)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.

September 28, 2023

This app made setting up wholesale pricing and accounts so easy! I was able to quickly create wholesale with custom pricing tiers and account requirements with Kay's help. She provided excellent ongoing support, answering all my questions along the way promptly and in detail.

I highly recommend the B2B Wholesale Club app, especially if you need some extra guidance getting your wholesale channel launched. Their customer service is fantastic!

PartyEight
United States
2 months using the app
Orbit replied October 3, 2023

I really appreciate this thoughtful review. I will definitely pass this feedback along to Kay! - Emily, Head of Support

August 15, 2023

The app works very well, easy to setup. Technical support is fast and efficient. I recommend to everyone who needs to do wholesale.

BIOKOMA® - Dried Herbs
United States
11 months using the app
Orbit replied August 17, 2023

Thank you! - Emily, Head of Support

August 18, 2023

Great app! Super easy integration to include a B2B option on our website for wholesalers. Plenty of options to configure it to ensure it works well for your business, and set-up was super easy. Had a couple of questions along the way and customer support was incredibly quick and helpful. Would definitely recommend this app to e-commerce brands looking for a B2B integration for their online store.

Charlie and Fox
Australia
26 days using the app
Orbit replied August 24, 2023

Thank you so much for the kind words!! - Emily, Head of Support

September 5, 2023

Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.

COTIERE
Germany
4 months using the app
Orbit replied September 15, 2023

Thanks for leaving us this review! - Emily, Head of Support

February 28, 2024

何も知識がない中で、Orbitの方々が非常に迅速かつ、的確なサポートを下さり、安心して利用できております。皆さんがレビューしている通り、カスタマーサポートが素晴らしいと感じております。

ao daikanyama
Japan
5 months using the app
Orbit replied March 1, 2024

ありがとう - Emily, Head of Support

August 23, 2023

This app has done exactly what I needed and more. It has features that seemingly anticipated my needs and when I had any issues while setting up, the chat support was incredibly quick to help. If you're looking for an alternative to Shopify Plus' wholesale features, this is it.

WallyGrow
United States
22 days using the app
Orbit replied August 25, 2023

I'm so glad to hear your experience has been a positive one so far :) - Emily, Head of Support

October 30, 2023

The experience with Wholesale Club and the team at Orbit has been very smooth. The app does what it says and the support team have been incredibly responsive. Highly recommend the app.

Dermapenworld UK
United Kingdom
2 months using the app
Orbit replied November 1, 2023

So glad to hear this! Thanks for sharing! - Emily, Head of Support

October 17, 2023

B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.

Empty Studios
Australia
6 months using the app
Orbit replied October 19, 2023

I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support

Edited January 23, 2024

20240124追記 翻訳を使って英語でやりとりをしました。返信のレスポンスがとても早く、そして問題解決までたったの1日でした!今回起きた問題は正直改善は難しいのかなと諦めていましたがとても早く解決できて助かりました。有難うございました!

We communicated in English using translation. The response time was very fast, and the problem was resolved in only one day! I had given up on the idea that the problem would be difficult to remedy, but you were able to solve it very quickly. Thank you very much!

PAPERSKY WEAR STORE
Japan
5 months using the app
Orbit replied September 15, 2023

Thank you for sharing! - Emily, Head of Support

October 25, 2023

Really like and recommend this b2b app. Have the features that we need and the customer support is fantastic. Kay and the team have made all efforts to implement and customize the app to meet our expectations.

Segers
Sweden
2 months using the app
Orbit replied October 26, 2023

Thanks for this review!! - Emily, Head of Support