Reviews (647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for managing wholesale operations on Shopify, praising its handling of complex pricing and large inventories. Key features include customizable product visibility, individual pricing, and effective discount management. It also supports net terms billing and quick order forms. Users appreciate the easy setup, stable performance, and responsive customer support, noting it as essential for streamlining B2B sales and enhancing the wholesale customer experience.
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As a beverage wholesaler, Orbit makes it easy to control what customers see which products and having set pricing for individuals as well. The net terms for checkout is also very helpful to our business. The customer support team is always so friendly and knowledgeable. I recently worked with Jack and I had my issue resolved in no time. I highly recommend this app for your B2B online store needs.
Wow this is so nice of you, I'm so glad to hear you had such a great experience with Jack. Thank you for sharing!! - Emily, Head of Support
If you need to do custom pricing or net terms with your customers, B2B Wholesale Hub is the app to use! Their team is always ready to help with any issues especially when you are switching themes. They make it seamless and ready to go!
100% recommend, best app on Shopify!
Wow, I can't thank you enough for saying such kind words about our app and my support team. It truly means a lot. Thank you! - Emily, Head of Support
We been using this app for a while. We had issue conflict with retail & B2B customers checking out but Kay worked on the issues & fixed them & we were provided with a video clip to show us how it worked. We are very happy with the services she provided.
Thank you so much for leaving this review! - Emily, Head of Support
Orbit B2B is a fantastic addition to any Shopify store. The platform works seamlessly, and their customer service is responsive and helpful. Most issues are resolved within 24 hours. Their support really enhances the overall value of the product. Highly recommended.
So glad to hear this, thank you for leaving a review! - Emily, Head of Support
This app allows you to manage prices and conditions of b2b sales in an optimal way, especially for merchants who cannot access a Shopify Plus plan. Excellent customer service support that helped us with the configuration.
Thank you for sharing this!! Glad to hear we are able to fit your needs - and your budget! - Emily, Head of Support
The app is dead simple to set up, yet extremely powerful in its ability to apply discounts at varying levels. My business is really growing after migrating to Shopify along with our decision to deploy B2B Wholesale Hub to handle our B2B side.
While the app is great, the support is even better. I submitted an issue that I was seeing outside of their listed support hours. Within minutes I heard back from support. We clarified the issue and another few minutes later the issue had been escalated to Shopify, as it was a Shopify issue not an app issue. I can't speak about how confident that makes me in using this app. Thank you so much!!
This is the perfect solution for us, it does just what it says and the support has been impeccable—extremely responsive and prompt with detailed answers that have made integrating this into our site very easy. Definitely recommend.
I really appreciate you sharing this with us! Thanks so much for the review :) - Emily, Head of Support
Great app for managing discounts B2B. We were struggling a lot after switching to new theme. Once we sent a help request, Kay was a fast and super helpful support and service. Recommend!
Thank you for this review, super glad to hear that your support experience was such a positive one! Thanks for sharing! - Emily, Head of Support
The app works well once you know how to drive it, and Kay is always there to help and answer any questions that I have. I highly recommend trying this app out.
This is the perfect app to create member-only pricing (customer has to log in) to see lower prices at the SKU level. The app works great, I tried 2 others before this and it was a disaster. The install and support from Orbit was outstanding – can't say enough good things.
Thank you so much for this review! I'm so glad to hear the app is working for you :) - Emily, Head of Support