Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating attractive product bundles, leading to increased sales and average order value. They appreciate its user-friendly interface, wide range of features, and seamless integration with Shopify. The app's ability to replace existing product variants for a streamlined customer experience is particularly praised. Its scalability is proven by successful use across multiple stores. The customer support is consistently praised for quick, informative responses and problem-solving capabilities via live chat.

Edited January 16, 2023

Great support!!! But when the app is installed, when the page reloads, you always see the old state. This is not very smart.

Goatwear
Germany
23 minutes using the app
Mat De Sousa replied January 16, 2023

Hello, sorry for your experience. Actually the only message we have from you at support is "Hey".

Then, there is a simple action you can do to recover the old variants, when you remove the offers from WideBundle it asks you if you want to put back your old variants

Contact us via chiat here: help.widebundle.com and we'll show you the steps quickly!

December 29, 2020

Worst app ever! It destroyed all my variants and now I'm scrambling trying to re-create the product listing, putting the new url for my ads... all because i tried this app for 30 seconds to see how it looked! Do not download this, it will destroy your listings!

Viral Gifts™
United States
18 minutes using the app
Mat De Sousa replied December 29, 2020

Hey

We are sorry to hear this

As explained on the app, WideBundle will create new variants on your product in order to add the bundle

When you setup WideBundle, we add many warnings about it and we also recommend people to duplicate their product first if they only want to try the app

So it doesn't destroy your listing as you said, it just replace your current variants with new one to make the app works

We do not change the url of your product, etc...

Did you try to contact the support?

June 14, 2021

BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.

Lemonhead LA
United States
17 minutes using the app
Mat De Sousa replied June 15, 2021

Hey, it's Mat, the founder of WideBundle

I'm sorry for what you experienced and I totally understand how you feel

I was a merchant and already deleted my variants (not on purpose) 😓

As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work

But I understand that you probably didn't see it.. 😕 And I'm sorry for that

WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)

But I just wanted to know, have you been able to add your variants back?

Hope it's ok now 😕

Mat

April 5, 2023

Only use for specific bundle kind ! Not possible or hardly to combine several products. + if you use Dsers the way the app is set, it forced you to also create bundle on dsers (which is a paid feature). It is definitely not what I have in mind for a simple but yet efficient bundle app. Mostly at this price. I don't recommend excepte maybe for a specific use as shown in the photo otherwise you won't be able to personalize it

la petite lingerie
France
17 minutes using the app
Mat De Sousa replied April 15, 2023

Hello!

Sorry for the experience you've had 🙏

We take your feedback seriously and accept that our features are not for everyone.

We hope to see you soon once we add what you need!

Mat

April 11, 2024

Plantural
Austria
3 months using the app
February 26, 2024

Ecomate
France
About 1 month using the app
Edited April 22, 2024

viterapy
France
30 days using the app
January 26, 2024

Go your smile
India
6 days using the app
November 30, 2023

WintyLab
Italy
29 days using the app
November 16, 2023

Goyoskin
United States
4 months using the app