Reviews (870)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create attractive offers and bundles, boosting sales and average order value. It's praised for its user-friendly interface, easy installation, and features like bulk editing. The app integrates well with platforms like Gempages and can replace existing product variants for a more streamlined product page. The support team is noted for their quick response, multilingual assistance, and help with custom design and CSS.

May 17, 2023

great app so far, friendly and fast customer support. Still on my trial so we will see if it continues delivering

Genève Aesthetics™
Czechia
About 15 hours using the app
August 10, 2020

Nice design, highly improve conversion even if you have multiple variants. Very efficient customer service.

Casa Dream
France
About 14 hours using the app
Mat De Sousa replied August 10, 2020

Thank you very much! We will keep improving the app!

November 18, 2022

Top, bcp de choses pas modifiables et un affichage pas full optimisé mais bon suport réactif !!!!!!!!!

BellyBeauty
France
12 days using the app
Edited April 6, 2023

Very bad app and the worst support ever! Najib is completely useless, I asked for help since the app is not creating the offers with only 3 variants it keeps loading and the support said 'It's Shopify's fault it happens sometimes'.

Edit: they managed to find a solution, apologized for their lack of support, and recovered well, thanks.

LintGone
Italy
12 days using the app
August 23, 2022

-application pas très fonctionnel et intuitive au niveau des paramètres. -Le formateur explique son application en parlant tellement vite que pour des novices c'est pas évident. Il parle en oubliant que nous n'avons pas son niveau de connaissance et donc il serait intéressant d'adapter son discours... -Le niveau de stock des variantes ne peuvent pas être synchroniser ,si on a un produit qui est dans 2 packs différents. Problématique, car cela signifie qu'on doit acheter des packs qui prévoient des stocks déjà prédéfinie... -Si un produit est en rupture dans widebundle, l'application shopify ne fait pas barrage au client. Le client peut passer à l'étape supplémentaire, mais son panier sera vide. Ce qui porte à confusion. Le service après vente propose de mettre la mention "Sous condition de stock" pour prévenir les clients en cas de rupture. Honnêtement ca ne fait pas professionnel. Si on paye une application 10 € /mois c'est pour nous simplifier la vie...

levincentimetre
France
9 days using the app
Mat De Sousa replied August 23, 2022

Hello !

J'ai pu voir avec cet utilisateur les différents problèmes qu'il a rencontré et ce sont des points que l'on va adresser dans les futures mises à jour (certains sont même déjà prêt)

Une nouvelle version de l'application sort très prochainement et les vidéos d'explications seront refaites en tenant compte de ces retours !

November 5, 2022

There is no way to add a quantity break down on the offer. and customer service is nonexistent, the worst ever.

Kinkiskiin
United States
9 days using the app
Mat De Sousa replied November 5, 2022

Hello, you contacted us on November 3rd, and we replied immediately. We didn't get a reply from you.

2 days later you asked us how to do something on the app. We replied in less than 5 minutes.

At the same time you left this review saying our customer service is nonexistent and I quote you "The worst ever".

So I hope every Shopify App Support on this platform is as bad as us 🙏.

February 21, 2023

Pas forcément évident à comprendre seul mais avec les vidéos et la FAQ on peut réussir à se débrouiller.
Toutefois, un service client au top, qui peut vérifier ce que l’on a fait et nous conseiller !

Chez Malia & Marie
France
8 days using the app
January 31, 2023

Excellent apps. I do the same offer option as DJI website. It's so convenient. Thanks Ogi. He helps me a lot.

Casiris Tech
China
About 4 hours using the app
January 28, 2022

I'm so mad at this app!!!!!
It completely massed up my google product feed and I lost all the reviews!!!! It's changing the item ID AND CREATING NEW VARIATIONS and ruin it all. LET CUSTOMERS KNOW THAT BEFORE YOU RUIN GOOGLE CAMPAIGN!

Febron
United States
4 days using the app
Mat De Sousa replied January 28, 2022

Hello

Sorry you faced this problem

But we do warn users that your variants will be removed in order to be replaced by WideBundle's variants!

And we do it not only once but during all the process

We even display a warning pop-up when you set up your offers!

We have in total 3 warnings, you can check them here: https://drive.google.com/drive/folders/1L81ETGoiX8_JTPttCA21-6TuUGGQtG-d?usp=sharing

I'm so sorry for your google campaign, I really am, but how should we do it? We already have 3 warnings

Mat

December 12, 2022

Very helpful staff and easy to use app! Works as described and would recommend to anyone looking to include bundle offers on their site.

Invader Coffee
United States
About 3 hours using the app