SALES ROCKET , 572 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 16, 2023

Great App. Many functions and amazing and dedicated customer support. Helped me out within 2 minuets after contacting their team.

4inked
Germany
Time spent using app: About 5 hours
Codeinero replied March 17, 2023

Hello to our friends at 4inked

Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success!

Tanu & The Sales Rocket Support Team

Edited March 5, 2023

Really awesome app i am using it on all of my stores! The support is also AMAZING! Replying so fast und super helpfull! recommended! Love it! It will also boost your conversion rate since the countdown timer or get it timer is super nice

LE CURL
Germany
Time spent using app: 20 days
Codeinero replied March 6, 2023

Hello to our friends at LE CURL

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu &The Sales Rocket Support Team

February 17, 2023

Sales Rocket is an outstanding Shopify app that can greatly enhance your e-commerce sales. What makes Sales Rocket so great is its comprehensive set of features, including personalized product recommendations, sales pop-ups, and countdown timers. The app is easy to use, and its features are powerful and effective. Their support team is highly responsive, knowledgeable, and friendly, and they go above and beyond to help users with any issues they encounter. They provide quick and helpful responses to all inquiries, and they are always available to offer guidance and support.

EcoHeat
Poland
Time spent using app: 20 days
Codeinero replied February 20, 2023

Hello to our friends at EcoHeat

Thanks for sharing your review with the community and us. We're thrilled to learn that you are enjoying Sales Rocket and that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Sales Rocket Support Team

February 8, 2023

they destroyed my website with the geo location redirect, it cost me 2 day of sales and the issue is not yet resolved, it is a nightmare, clearly.

Koss Design -
Ireland
Time spent using app: 6 months
Codeinero replied February 9, 2023

Hello to our friends at Koss Design

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with SALES ROCKET.

I want to extend my sincerest apologies for the negative experience that you had with the app on your website. Just to clarify, we weren't able to consistently reproduce the issue and we suspect it was some other app on your store conflicting with ours which caused the issue. Our developers looked deeply into the issue, but could not determine that the issue was emanating from our app.

The best way to fix such issues is for live troubleshooting where we share screens and get more info to diagnose the issue. We requested for a live screen-sharing call to further troubleshoot the issue, but you denied it each time. I want to assure you that you are important to us and getting your issues fixed is our priority. If you agree to share more information over a live screen-sharing call, I will ensure to have our best developers work on your case and get it working ASAP.

We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.

Regards,
Pushpesh & the Sales Rocket Support Team

February 3, 2023

Very nice app, with huge possibillities! Free trial and then a low cost after the trial. Saves a lot of money using this app rather then a load of other apps you need to purchase. Very fast support by Ajani. Thank you so much.

FURTASTIC DOG
Sweden
Time spent using app: About 3 hours
Codeinero replied February 6, 2023

Hello to our friends at FURTASTIC DOG

Thank you for the glowing review. We're so happy to hear that you are enjoying Sales Rocket. Ajani is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Ajani, who we know will be delighted to read your comment. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Sales Rocket Support Team

January 4, 2023

This app has the best customer support we have ever seen. And the app itself has so much to offer with pretty much every customization option, which is otherwise worth hunderts of dollar for other apps. Really great!

QuickStonks
Germany
Time spent using app: 7 days
Codeinero replied January 4, 2023

Hello to our friends at QuickStonks

Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Sales Rocket Support Team

November 21, 2022

It's a very useful app with many features - all in one app. I had removed so many different apps after installing this app. Not to forget there superb sales support team. Thank you.

Kavi The Poetry-Art Project
India
Time spent using app: 3 days
Codeinero replied November 22, 2022

Hello to our friends at Kavi The Poetry-Art Project

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Sales Rocket Support Team

November 11, 2022

lots of possibilities. When we had to deal with an issue support was very helpfull and we came to a solution soon.

Harvest Soon
Netherlands
Time spent using app: 9 months
Codeinero replied November 14, 2022

Hello to our friends at Harvest Soon

Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Sales Rocket Support Team

November 7, 2022

I used this app for a discount promo checkout booster app. I received great help from tech support!! I would recommend this app to anyone growing their apparel brand.

BOTWORLD
United States
Time spent using app: Over 1 year
Codeinero replied November 8, 2022

Hello to our friends at BOTWORLD

Thank you for the glowing review. We're delighted to hear that you are enjoying Sales Rocket and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Sales Rocket Support Team

November 7, 2022

Great App. Many functions that become used by almost 100% of users. Fast customer service too if a certain function isn't working with your theme etc.

Exotic Soda Company
United States
Time spent using app: Over 2 years
Codeinero replied November 8, 2022

Hello to our friends at Exotic Soda Company

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Sales Rocket and that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Sales Rocket Support Team