Reviews (109)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, automatically hiding and republishing out-of-stock items. They value the daily inventory reports and the option to exclude certain items. The app is praised for its reliability, ease of use, and affordability. Customer service is noted for its responsiveness. However, some merchants desire more frequent updates and scheduling options.

Edited February 12, 2021

It works really well, and it really can mask products
Simple and easy to us , .............................................

Ponova
Germany
22 days using the app
StoreBuilder replied February 12, 2021

Thanks a lot for your feedback!

November 17, 2015

Simple to use and works just as expected. Customer support is 5 star. Thank you Wipeout, you guys are the best.

Diggidydog
United States
19 days using the app
January 1, 2021

Worked like a charm. This really saved me during the last two weeks of the holidays when I had to quickly remove products from my online store.

EHChocolatier
United States
14 days using the app
StoreBuilder replied January 2, 2021

Thanks a lot for the review! Really happy to hear our app helped you during the holiday season.

Edited November 21, 2014

Great app for what it's supposed to do, quickly with one click of a button it hides your out of stock products which on your own would be a tedious task hiding them one by one.

Lucia Emporio
United States
11 days using the app
December 8, 2018

Very handy app, does what it says on the tin, and the interface is clean and tidy too. Thanks to Naren for support.

Hampshire Models
United Kingdom
8 days using the app
June 24, 2020

a great app. probably the best in hiding unavailable stock and unhiding/publishing once the stock is available. thanks.

SURIRAM
Malaysia
7 days using the app
StoreBuilder replied July 13, 2020

Thank you so much for this amazing review! Don't hesitate to get in touch if you need anything.

November 11, 2021

The automated plan is simple to use and very effective. We love the daily emails showing status as well. The only thing we wish would happen is multiple updates during the day instead of once per day.

Vesterheim Museum Store
United States
5 months using the app
StoreBuilder replied November 12, 2021

Thank you for the positive review and feedback!

April 28, 2020

App deletes products after a while completely removing them from shopify ive had to re upload over 50 products

Gemstone Gods
United States
5 months using the app
StoreBuilder replied April 28, 2020

I am sorry to hear that but our app did not delete your products. Wipeout app does not have a delete feature. It only HIDES Sold Out products. Hidden products are accessible from Shopify Admin like before. We can identify the actual app that deleted your products.
Our team tried to reach you over phone to discuss your issue.
I kindly request you to update your review in the meantime.
Our customer support is available 24x7 to help you resolve this misunderstanding.

Edited July 12, 2015

I love this app for two reasons:

1. It was VERY easy to set up. No complicated changes internally. Just install, upgrade if desired, and it just works. In my case it worked too good, because I have a brick and mortar store as well, and not all my in-house products are offered online. So, when I set the app to unhide items that are back in stock, it unhid all the items I had intentionally kept out of the online store, flooding my online store with product listings not ready for online listing. This is where #2 comes in:

2. Customer support was outstanding. I sent an email with my concern, on a weekend, and within an hour had a response, and within 12 hours had it fixed. I do have to change my settings so that any item hidden because of zero inventory will have to be manually unhidden, but this is not a big deal.

I would highly recommend this product. Again, it IS a great product, AND the developer absolutely stands behind it, and I love that. Thanks Naren!

Mark

Scraps
United States
2 days using the app
July 21, 2014

This app worked perfectly and the customer service was amazing! Thank you for your help!

aristreasures
United States
About 11 hours using the app