Reviews (32)
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We use this app for sneakers and boots. Good quality, fast production times and amazing customer service. Hope they will add new products in the future. Really a great app!
They are really great to work with and easy to communicate with. If I have an issue they correct it quickly. They do great work too!
I am new to this apps. The customer service is great and efficient. Their delivery was fast as well.
The customer service is amazing, I always have an answer in the chat within 5min, it's definitely a huge bonus. Prices and branding options are equally amazing, so far I recommend.
Always a pleasure to work with because they communicate really well. I am opening my store late tonight, and feel good that this company has answered all of my questions to where I feel really comfortable to sell without the concerns of having technical issues.
Great app, very easy to use. They keep adding new products and now branded shoe boxes and product tags are also available. The customer service is the best and fastest I have ever seen. Very pleased.
InkPOD(WowFulfillment) is currently unsupported
You can use this app, but it may not work as expected until the developer updates it.
You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store. Zero notice no email nothing. My customers reached out about the product the ordered and H have zero answers except the above message.
Ive have ZERO communication Disappointed I spent hours creating product and now it was for nothing
Hello, I'm very sorry for this misleading tip. Our app is updating some new functions. During this period, the synchronization function of products and orders can still be used normally. If you have any questions, please feel free to contact our online customer service, or you can send an email（service@inkpodfulfillment.com） to us directly, we will deal with your problem in time.
Horrible customer service. My customer received boots that were clearly not as designed in the printfile. Forwarded the customer's photos to InkPOD and the person I spoke to immediately told me it was a problem with my design, despite the fact that it obviously didn't match the printfile. Told me that the actual product would be slightly lighter than the mockup but it was not even CLOSE to the printfile color and there is no excuse for that. Rep was argumentative and offered no resolution. Deleted the app and will be finding a different footwear manufacturer. UPDATE: They did finally agree that the product received by the customer was not correct and issued a full refund. But even after refunding they seem intent on continuing to publicly argue about it and apparently now accuse me of lying and misleading other merchants?? Should never have been an argument in the first place. AWFUL customer service that just keeps somehow getting worse. AVOID THEM!
First of all, I'm sorry to give your customers a bad shopping experience, we are very sorry for the color deviation problem, we have made a refund for you in time.
Secondly, for the design issue, we do not accept your accusation. You did design the love on the same foot, not two feet. We have clarified this point in the online chat window.
Please do not mislead other merchants, thank you for your understanding.
We sincerely accept supervision from other merchants.
I am just getting started with POD and InkPod has been amazing!!! They have super quick responses to any questions and are incredibly helpful and patient. They have implemented new features on their website after things I have asked about - AMAZING!! From what I have seen so far they are all about improving to better suit the needs of clients and supporting us to get setup. I am just waiting on my samples to arrive.
This app has been very easy to use! The customer support has been very helpful and respond in a quick and timely manner. Pricing for these products are amazing!!!