Xero Integrator by CarryTheOne , 28 reviews

refreshing to find an app that works exactly as it says it does. no dramas installing and works like a dream. going to be a huge time saver for sure :-)

This app is the lifeblood of our business' bookkeeping, and it is the only method that can successfully link multiple stores to our one Xero account. Far superior to the shopify/xero integrator, and the technical support we have received over the years is responsive and top notch. Don't hesitate to install and use this, it pays for itself in time saved. The amount of options presented to you in the setup seems vast, but you will learn as time goes on that they are all necessary.

This is a great app. We have been using it now for over 4 years and it has run perfectly. Support has always been very helpful.

In fairness it works pretty good. Been using it for 3-4 years with reasonable function... when its working... its good. It can stop working occasionally but it gives you clear notifications of whats happened and its pretty easy to remedy. It pays not to rush the initial set up but there is trial and error required to get it humming along... Support has improved and is friendly and Lech offers a nice "human touch" to his communication. Ive had my ups and downs with CTO but overall Im still happy and still using it.

Brilliant app with exceptional customer service. On numerous occasions Lech has answered questions for me and has also taken on board improvements that would help my business and implemented them. The app is straight forward to set up. Its interface isn't as elegant as some apps but its powerful and provides detailed customisation for every aspect of my sales. It even works alongside my xero tracked inventory using the SKU numbers I have created in both systems. I can highly recommend this app. I did try others and then tried this one and have not looked back.

We've been using CarryTheOne for integration between Shopify and Xero for over a year now, and couldn't be happier with the product and the customer support.

Initially we tested multiple integrations to see what would provide the best integration for our needs, and we narrowed our selection down to two options. Both were good, but each one missed a key feature that the other supported. I contacted CarryTheOne to ask why they didn't support the missing feature and within a couple of days they had updated their integration to include it.

Throughout the time we've been using the product there have been new features added (e.g. Shopify POS support and auto-posting Xero transactions for payment processing fees) which go beyond the basic eCommerce order integration.

I've contacted CarryTheOne support a couple of times about unusual scenarios generated by our order data, and their response has always been fast and very helpful. Most of the time this product works so consistently that we don't have to give it much thought.

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Awesome app, does exactly what it says. Easy to install. Saves a lot of work.

The APP is fantastic working seamlessly with XERO - but be sure to set up a SHOPIFY XERO bank account for reconciliation, using the CTO statement importer to avoid issues with refunds and payments tallying to payouts

The 1 star is not for what the app can do .. BUT for the complete lack of support. We needed our Accounting history uploading which we were advised would not be an issue. However after 2 weeks we have still not had one response to multiple emails asking for this and even offering to pay for the months in question.

Not one response to date

The app is fantastic and perfect for accurate UK book keeping on our 1000's of orders

BUT if something goes wrong then you seem to be on your own .. which is such a shame.

We have 6 stores in multiple currencies and the app happily transferred sales and payments over with the correct tax treatment.

It has been working well since 2017.

The big difference between this app and others is the incredible detail and control you have over every facet of the import.