Reviews (270)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance bookkeeping efficiency by seamlessly integrating Shopify with Xero, syncing orders, payments, and payouts effectively. It supports complex tax scenarios and multi-currency transactions across multiple stores. The app is praised for its reliability and minimal service interruptions. Customer support is noted for its responsiveness and willingness to make custom adjustments based on feedback.

November 8, 2024

I couldn't be happier with Xero Bridge. We have relatively complex integration needs and XB have found ways to get things working as we'd like. Their support is EXCELLENT - very quick, clear, and a proper can do attitude.

humanpeople
United Kingdom
About 1 year using the app
October 23, 2024

Cannot recommend this app enough. Seemingly endless features and TOP NOTCH customer support, has meant I can have everything coded in Xero exactly the way I want - effortlessly.

Mac's Mud Clay Company
New Zealand
Over 1 year using the app
October 10, 2024

Great app which does what it needs to do. Reliable and fast support when needed.

HockeyStation
United Kingdom
About 3 years using the app
November 28, 2024

I think the best thing about this app is the customer support. I have needed to ask for assistance twice so far (have been using the package for about 6 months), mainly teething problems. Mahek has come back quickly and answered my questions clearly and was able to change a setting for me to get it all working smoothly.

Woof and Brew
United Kingdom
3 months using the app
September 24, 2024

Reconciling to Xero is effortless and seamless. Customer support is next level - just about anything and everything you can dream up, they will set up as a feature. I have three Shopify sites now and could not live without Xero Bridge.

Kiwi Underglaze
New Zealand
10 months using the app
September 13, 2024

Seamless. Been using it for more than 2 years and I don't even have to think about it. I've reached out to support a couple of times and they responded quickly, looked into the matter properly and dealt with issues efficiently. I'd absolutely recommend.

Kennedy Parker
Australia
Over 3 years using the app
September 20, 2024

We have tried a few options for Shopify to Xero linking and Parex has been by far the most accurate and the easiest. Their support has been top tier each time we've needed to contact them.

atlasrosedarkromance
Australia
5 months using the app
November 27, 2024

Great service and perfect for our needs!
Thank you

Tom Gilbey Ltd.
United Kingdom
Almost 2 years using the app
Edited October 3, 2024

I have been using this app for years but it stopped working properly recently. It is good app if it works. 2 issues.
1. It converts currency wrong.
It convers USD to CAD when we get USD orders and xero recognize it as CAD again. It converts to USD 2 times.
I sent message to the support several weeks ago but no one response.
2. Finally it stopped to syncing completely from yesterday.
*Thank you for your reply. I searched my inbox for the first inquiry again but cannot find any response my side. If you sent and I din't get it, that would be a problem of google workplace. I need to contact them. Can you send the screenshot of your reply to verify?

Abokichi
Canada
Over 4 years using the app
Parex Technologies Pvt Ltd replied September 18, 2024

Thank you for using our app.

Our team had replied to your email from last month as well.

We are committed to resolving the issues you are facing. Our support team is already in touch with you regarding this.

By default, the orders sync in the store currency and not in the payment currency. We do have a feature where we could setup the order to be synced in the payment currency.

The issue of orders not syncing on that Saturday was a separate issue due to a rate outage in our data centre provider.

Our team is committed to resolving the issues that you are facing. Please let us know about any problems that you might be facing with regards to your order sync.

Thanks & Regards,
Parex Team

September 11, 2024

I would highly recommend this app to others! The customer support was incredibly helpful, even with all of my nagging concerns and needs. They were attentive and always timely with their responses. Not to mention super polite! The actual syncing works great as well - super simple and streamlined - never had an issue. A definite +5 stars from me :)

StudioDog
Canada
2 months using the app