Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating financial tasks like journal entries for COGS, streamlining reconciliation, and maintaining consistent records, especially for international sales. It supports multiple Shopify stores and currencies and allows backdating transactions up to a year. The integration with Shopify and Xero is seamless, enhancing inventory management and payment reconciliation. Customer support is responsive and effective, ensuring a smooth user experience.
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If you're looking for a reliable and efficient way to sync Shopify with Xero, Parex Bridge is the answer. Highly Recommend. I have used this App for a few years and it's still great.
Customer services is highly responsive with clear and actionable answers. Recently, I discovered (thanks to ChatGPT) that Parex Bridge can automate journal entries for COGS on every purchase. This means every sale automatically generates a matching journal entry that moves the item's cost from assets to COGS. It's such a huge time-saver and keeps my books perfectly in sync. This is def one of my Fav Apps.
My one and only suggestion for improvement is to make Chat available for quicker answers for the customer.
We were forced to change our syncing apps from Shopify to Xero and have had a lot of trouble. Then I discovered Xero Bridge by Parex! The back up service has been efficient and effective and the app has performed without error. In the end if I had have discovered them first it would have saved us hours of work. Thank you for being responsive and easily providing us with what is needed.
This app has simplified our integration with Xero, and even syncs for orders taken via our Paypal currency accounts direct into Xero. The support is also quick and efficient. Very satisfied. Thank you.
I think the best thing about this app is the customer support. I have needed to ask for assistance twice so far (have been using the package for about 6 months), mainly teething problems. Mahek has come back quickly and answered my questions clearly and was able to change a setting for me to get it all working smoothly.
I couldn't be happier with Xero Bridge. We have relatively complex integration needs and XB have found ways to get things working as we'd like. Their support is EXCELLENT - very quick, clear, and a proper can do attitude.
I find the app frustrating and buggy. I also have to have two versions, one for shopify sync to xero and another for ebay to xero. Both work differently, both say they do both, but don't. Support is pretty average and I couldn't get actual help when I asked. Anyway, not impressed with spending a monthly fee for something that only just works.
Dear Customer,
We sincerely apologise for the experience that you faced. This is not the ideal experience our customers would receive.
We would certainly get things corrected for you in the next few days itself. Our team will work with you for both the Shopify as well as eBay connections. Please allow us to revisit your support query and a senior member of our team will get back to you.
Again apologies for the inconvenience caused.
Thanks,
Parex Team
Great service and perfect for our needs!
Thank you
Cannot recommend this app enough. Seemingly endless features and TOP NOTCH customer support, has meant I can have everything coded in Xero exactly the way I want - effortlessly.
Excellent Link Between Shopify and Xero. Xero Bridge by Parex makes payment reconciliation and Inventory management a breeze.
Great app which does what it needs to do. Reliable and fast support when needed.