Reviews (266)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance bookkeeping efficiency by seamlessly integrating Shopify with Xero, syncing orders, payments, and payouts effectively. It supports complex tax scenarios and multi-currency transactions across multiple stores. The app is praised for its reliability and minimal service interruptions. Customer support is noted for its responsiveness and willingness to make custom adjustments based on feedback.

April 9, 2024

Fab team, always helpful and happy to assist! Highly recommend, the features save us hours of work!!!

Life Of Riley Bakery Ltd
United Kingdom
About 1 year using the app
February 27, 2024

I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide.
I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed.
Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.

Patara-Life
Australia
8 months using the app
Edited April 20, 2024

Found an issue where the order amount was not synced to Xero correctly after removing some items from the order.

Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!

Easy Gadgets Wholesale
New Zealand
3 months using the app
Parex Technologies Pvt Ltd replied March 28, 2024

Thank you for your patience.
We sincerely apologise for the issue that you are facing.
I am the partnerships manager and will take up this issue.
We have already contacted Shopify for this to see the reason for the failure to receive the updates.
Please give us 2-3 days to that we can check this. We will reply to you in the email as well.

January 23, 2024

Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.

Cashmere Circle
United Kingdom
Over 1 year using the app
April 26, 2024

Great app and very supportive customer service. Would highly reccommend.

NITE Watches UK
United Kingdom
Over 2 years using the app
February 29, 2024

The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended

The Hockey Centre
United Kingdom
9 days using the app
December 11, 2023

The app interface is not the most beautiful, but it works well and does what we need it to. But most importantly, the support from the team is perfect - quick, knowledgeable, and so far they have solved all 3 queries on the first response.

Brave Hardy
South Africa
25 days using the app
March 20, 2024

The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth.

Highly recommended.

Wetherby Logs
United Kingdom
5 days using the app
Edited November 12, 2024

Brilliant, Very helpful and very efficient, highly recommend this app, thank you Mahek.

NK Group
United Kingdom
About 2 years using the app
April 29, 2024

easy to setup and amazing customer service. Highly recommended

GEARXPro
United Arab Emirates
27 days using the app